BSOD - Normally 1st StartUp and after 15 Minute Usage

dw85745 · Apr 30, 2018

I start my computer, windows load, all appears fine.
Normally use browser after that and about 10 minutes into browser get BSOD.
Initially thought was Firefox so switched to IE.
Still getting BSOD.
Doubled page size.
Still getting BSOD.

System seems to run fine rest of day after BSOD and restart.

See attached:

dw85745 · Apr 30, 2018

No Hardware changes. Build remains as originally constructed including drivers.
Only software changes are Microsoft Security Updates.

Attached is requested Win 7 Forum BSOD Dump per instructions.

Thanks for any assist.

axe0 · May 2, 2018

Hi dw85745,

See if updating the BIOS improves stability

dw85745 · May 2, 2018

Downloaded a BIOS Update yesterday but have NOT updated - yet.
Biggest concern I have with BIOS upgrade is if something screws up, my understanding that the MOBO
has to be sent back to ASUS for a fix, which is supposedly a NIGHTMARE based on internet posts.
Out of curiosity, what is in the BIOS that could change that would cause these type of problems.
Everything is the same on the MOBO and also externally (HD, Monitor, etc) and up to this point no BIOS issues.

mrjimphelps · May 2, 2018

Here is something you could try before doing a BIOS update: Disable all non-Microsoft services, then reboot. See if that eliminates the BSODs. If that fixed it, then you reenable one service at a time, rebooting after each reenable, to see when the BSODs start back up. You will then know which service was the culprit. If you find a culprit, write down the name of it, then re-disable it. Then continue reenabling one at a time, with a reboot after each reenable, to see if there are any more culprits.

You can use the MSCONFIG program for this process. Run MSCONFIG and go to the Services tab. Check the box which says "Hide all Microsoft services". You will then see only the non-Microsoft services. You can then begin the disable / apply / reboot process.

axe0 · May 2, 2018

dw85745 said:
Downloaded a BIOS Update yesterday but have NOT updated - yet.
Biggest concern I have with BIOS upgrade is if something screws up, my understanding that the MOBO
has to be sent back to ASUS for a fix, which is supposedly a NIGHTMARE based on internet posts.
Out of curiosity, what is in the BIOS that could change that would cause these type of problems.
Everything is the same on the MOBO and also externally (HD, Monitor, etc) and up to this point no BIOS issues.

BIOS updates generally either mention bugfixes, fix issues whether mentioned or not or improve stability.
What the updates mention is 'improved system stability' which most of the time does the trick.

You're motherboard doesn't have a dual BIOS so it indeed would need to be sent to ASUS. Fortunately, I have not ever seen any BIOS issue gone wrong, both online as well as physically.

Please don't believe everything that is on the internet, like with many other things (Windows related issues for example) you mostly will only see complaints. Thousands of other users who have gone through the same process haven't gotten any issues with it.

dw85745 · May 2, 2018

Thanks for further feedback and suggestions.

--------------
mrjimphelps
--------------
That's a great idea. Don't know why I never thought of it. Only possible issue I can see is if the OS
requires a particular service to complete boot. With these new BIOS (have a another name now so dating myself),
my understanding is they have a read/write hardware table built into the BIOS that uses some type of signature to
verify whatever (assume hardware). Whether some service is needed ???

====
FWIW
====
1) Ran WD Lifeguard (extended) to check HD and came up OK.
2) Ran MSRT (Malicious Software Removal Tool) and came up OK.
3) Ran Windows Memory Check and says OK. Have not run Mem86 yet.
4) Plan to pull memory tonight and clean contacts then will try above suggestions.

mrjimphelps · May 3, 2018

You will be disabling only the non-Microsoft services -- that is, the stuff that got added on after Windows was installed. So the OS won't require any of the services that you will be disabling.

Think of it as going into Safe Mode. By disabling the non-Microsoft services, you are going partially into Safe Mode. What I mean by that is, in Safe Mode, even more is disabled than what you will be disabling.

dw85745 · May 3, 2018

Thanks:

Tracked down this a possible solution(s) to identify creation date:
https://superuser.com/questions/853507/find-the-service-creation-date-in-windows#853508

mrjimphelps · May 3, 2018

It would be interesting to know the create date for each service; but I'm not sure how useful that info would be.

dw85745 · May 8, 2018

Hopefully got this resolved. As good for last couple days.
What I did:
1) Pulled the only two daughter cards (serial and parallel) and cleaned the contacts and reinserted.
2) Found 1 debug statement not remmed in a program normally running.
Commented out the debug and recomplied. My understanding compiler should ignore anyway but who knows.
Still received a BSOD and Microsoft's troubleshooting dialog.
3) Ran MemTest86. Memory came back OK.
4) Removed router and connected system directly to modem. After running a day with no BSOD, did a factory reset on the modem and put back on-line.
So far everything good to go.

dw85745 · May 11, 2018

Sadly, BSOD yesterday with Router offline.
Just for kicks, looked at modem electronics this A.M.
and found a bad cap. Replaced cap and up and running rest of day.
Will post back in day or two with outcome.

dw85745 · May 15, 2018

5/15/2018
As noted in previous post, replaced bad cap in modem but still experienced BSODs.
Ran last couple days and got several BSOD's.
Last night, did the following:
1) Defragmented Hard Drive (only at 1%).
2) Increased page file to 1.5 * RAM and moved it to a separate disk partition.
3) Restored the registry to again allow "Libraries".

Today ran great and no BSOD. Will give a couple days and post back.

dw85745 · May 17, 2018

Question Re: Disable Intel Drivers
Disabling Other Microsoft Drivers - Especially Intel

dw85745 · May 22, 2018

I'm going to declare this resolved.
Not sure exactly what corrected it -- possibly -- one of three things.
1) Cable people were over at my neighbors the other day.
Have not talked to them yet, so don't know why.
But maybe something they did resolved the issue.

2) Changed the following settings:
CP > Power Options
a) Require Password for WakeUp (Yes > No)
b) Allow Hybrid Sleep (On > Off)
c) USB Selective Suspend Settings (On > Off)

3) The Gremlins took pity on me :>)

axe0 · May 23, 2018

Good to hear

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