BSOD when attempting full Norton A/V scan + on latest windows update

Page 2 of 3 FirstFirst 123 LastLast

  1. sethm1
    Posts : 22
    Windows 7
    Thread Starter
       New #11

    thanks - did submit a ticket to their tech support.
    May I ask what back up program you use. I am thinking of Paragon's.
    I am also a Carbonite user. Plus weekly I use Microsoft's SyncToy to copy documents and such to a hard drive.
      My Computer
    Quote Quote

  3. axe0
    Posts : 7,050
    Windows 10 Pro
       New #12

    I use Macrium Reflect.
      My Computer
    Quote Quote

  4. sethm1
    Posts : 22
    Windows 7
    Thread Starter
       New #13

    Are you using the free version.
    Does the free version also have their ssd trim?
    The paid home version i see also has ransom protection - bummer.
    If you have the paid version, what is synthetic full technology?
    Curious why your not using Paragon.

    Thx.
      My Computer
    Quote Quote

  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #14

    I am using the Home paid version.

    I believe the free version has SSD trim feature.

    Synthetic full backup is a full backup and, depending on how the backup is set, an x amount of incremental backups merged with the full backup. See Backup Folder Synchronization - KnowledgeBase v7 - Macrium Reflect Knowledgebase - KnowledgeBase v7 - Macrium Reflect Knowledgebase for a visual explanation.

    Macrium is the most stable backup program that I have seen regarding system crashes is my numero uno reason. Second reason is that, AFAIK, it doesn't come bundled with other programs, like Acronis may come bundled with Comodo which in my opinion is not a good sign.
      My Computer
    Quote Quote

  7. sethm1
    Posts : 22
    Windows 7
    Thread Starter
       New #15

    I ended up ininstalling acronis and removed all traces - as found entries for older versions.
    Still not able to run a full norton scan. Contacted Norton’s tech support. Even with Acronis off my pc, I was still getting bsod and still not able to complete a full scan. We uninstalled malware bytes, super antispyware and ccleaner - as they thought those conflicted with Norton, but afterwards pc still crashed. my issue elevated up.
    Last edited by sethm1; 04 Jun 2018 at 14:01.
      My Computer
    Quote Quote

  8. axe0
    Posts : 7,050
    Windows 10 Pro
       New #16

    Sorry for the delay in response, do you still need help?

    Please don't edit posts after a few hours if you need help, anyone trying to help will not be notified. I happen to check once in a while if I haven't responded somewhere, else I would've forgotten.
      My Computer
    Quote Quote

  10. sethm1
    Posts : 22
    Windows 7
    Thread Starter
       New #17

    Norton suggested a reinstall of 7 but i thought this would be a good time to upgrade to 10 instead. I could not upgrade so ended up fresh install of 10. Installed MS office, my wifi adapter and then Norton. Tried a full scan and sure enough bsod. The error/cause was something like sysfam... ? Not really sure as before i had a chance to see full name of what caused the crash, the pc rebooted. Its now with the Geek Squad at best buy - hope they can figure it out.
      My Computer
    Quote Quote

  11. axe0
    Posts : 7,050
    Windows 10 Pro
       New #18

    Please let me know whether they figured it out or not.
      My Computer
    Quote Quote

  12. sethm1
    Posts : 22
    Windows 7
    Thread Starter
       New #19

    Geek squad says the issue was with Start10 by stardock - as for some reason my hardware incompatible and so Norton viewed start10 as malicious. Now in search of a work around as i just dont like the look of windows 10 start menu. I am thinking of classic shell - unless you have another option.
      My Computer
    Quote Quote

  13. axe0
    Posts : 7,050
    Windows 10 Pro
       New #20

    Sorry, I have no option. Unlike many others I don't like the looks of Windows 7 and earlier and love the Windows 10 look.
      My Computer
    Quote Quote

 
Page 2 of 3 FirstFirst 123 LastLast

  Related Discussions
So I went to admin account to do a full virus scan with malwarebytes and avira, because it hasn't been scanned in awhile. After it finished, no detection. I restart computer and it goes to BSOD saying unmountable boot volume. But I can't go to start up repair because it just goes to a...
Hello, everytime I am running the full system scan of Norton Internet Security the system runs into a BSOD. This happens shorty after the start of the scan. The system says goodbye within 1..2 seconds after starting the scan. Message: BCCode: 124 BCP1: 0000000000000000 BCP2: ...
Hi everyone, i am having trouble working with modelling tool Enterprise Architect 11 (Build 1110) after latest windows update. I get BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003B same place in application every time. I didn't have this problem before the update. I used dm log collector.exe to grab...
Hello, I keep getting a BSOD every time I try to run a full system security scan or registry clean up. I have attached the file any help is appreciated! 284779
Assembled my first DIY desktop in April with guidance from Newegg videos. All has been well and good until the latest Windows update around 07-11-12. During the update I got my first BSOD. I completed the Windows update successfully by installing them one-by-one. Ever since then I have had random...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 06:07.
Find Us