Screen goes blank but PC is still running


  1. Posts : 98
    Windows 7 Professional
       #1

    Screen goes blank but PC is still running


    Hello

    While using the PC, often the screen will go completely black, as if it shut off but I can still hear the PC running through the speakers.

    The only way to get it to come back on is after a hard restart.

    The hardware listed on my profile is not the same as the problematic PC. If any hardware details are needed on it, let me know.

    Thanks
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    Check the "sleep" setting for your monitor. Set it to (Never) and see what happens.



    Jack
      My Computer


  3. Posts : 98
    Windows 7 Professional
    Thread Starter
       #3

    Layback Bear said:
    Check the "sleep" setting for your monitor. Set it to (Never) and see what happens.



    Jack
    Will try that.

    Thanks
      My Computer


  4. Posts : 1,784
    Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
       #4

    Make sure that you check the power settings in Windows. Make sure that you have removed sleep and hibernate from every option, including when you shut the lid or hit the power button. You don't want anything being able to put the computer into sleep or hibernate mode.

    After doing the above, you will be able to manually choose sleep or hibernate; but that's the only time you ever want either sleep or hibernate to happen.
      My Computer


  5. Posts : 98
    Windows 7 Professional
    Thread Starter
       #5

    Layback Bear said:
    Check the "sleep" setting for your monitor. Set it to (Never) and see what happens.



    Jack
    I did it, but it still had the same issue.
      My Computer


  6. Posts : 98
    Windows 7 Professional
    Thread Starter
       #6

    mrjimphelps said:
    Make sure that you check the power settings in Windows. Make sure that you have removed sleep and hibernate from every option, including when you shut the lid or hit the power button. You don't want anything being able to put the computer into sleep or hibernate mode.

    After doing the above, you will be able to manually choose sleep or hibernate; but that's the only time you ever want either sleep or hibernate to happen.
    So no auto sleep or hibernate?

    Alright, I will try that.
      My Computer


 

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