BSOD after using RDP (Remote desktop) for a few minutes

ToadMuffin · 19 Jun 2018

Getting BSODs more frequently lately- seems to always be after using RDP (Remote desktop) for a few minutes. Attached zip of the dmp files. Thanks generous dudes and dudettes!

Snick · 27 Jun 2018

Hi ToadMuffin,

Welcome to SevenForums!

Where are the other 19 text files that should accompany the .dmps?

Nic

ToadMuffin · 28 Jun 2018

Dunno. I used that tools that was recommended, but those are the only files it put in there...

**axe0** · 29 Jun 2018

Please do the following

Open an admin command prompt
Copy & paste the code below in the command prompt
Go to your desktop
Right click CollectedFiles folder and choose sent to and select compressed (zipped) folder
Upload the zip.

Code:

md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&dxdiag /t %temp%\dxdiag.txt&copy %temp%\dxdiag.txt "%USERPROFILE%\Desktop\CollectedFiles\dxdiag.txt"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"

ToadMuffin · 30 Jun 2018

Here you go. More info:

Since I last posted, I got one more blue screen, and found and used Driver Booster freeware I found online to update drivers, and rebooted.

Haven't tried remote desktop yet since then.

Oh yeah, I also must have gotten a blue screen again, or automatic reboot anyways, after putting the computer to sleep - I think that was also before I used Driver Booster to update drivers. That has happened a couple times before as well.

Snick · 30 Jun 2018

Wow, axeO, I'll have to copy and paste that into a word document and decipher it.

And add it to my BSOD collection with notes!
Collected files appears to be similar to those produced by the BSOD posting instructions DM Log collector which is an executable, darn. Hoped it was a batch or VB script!
Nic