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Windows 7: BSOD after using RDP (Remote desktop) for a few minutes

19 Jun 2018   #1
ToadMuffin

Windows 7 Home Premium 64 bit
 
 
BSOD after using RDP (Remote desktop) for a few minutes

Getting BSODs more frequently lately- seems to always be after using RDP (Remote desktop) for a few minutes. Attached zip of the dmp files. Thanks generous dudes and dudettes!




Attached Files
File Type: zip USER-PC-Tue_06_19_2018_151940_10.zip (856.6 KB, 2 views)
My System SpecsSystem Spec
.
27 Jun 2018   #2
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Hi ToadMuffin,

Welcome to SevenForums!

Where are the other 19 text files that should accompany the .dmps?

Nic
My System SpecsSystem Spec
28 Jun 2018   #3
ToadMuffin

Windows 7 Home Premium 64 bit
 
 

Dunno. I used that tools that was recommended, but those are the only files it put in there...
My System SpecsSystem Spec
.

29 Jun 2018   #4
axe0

Windows 10 Pro
 
 

Please do the following
  • Open an admin command prompt
  • Copy & paste the code below in the command prompt
  • Go to your desktop
  • Right click CollectedFiles folder and choose sent to and select compressed (zipped) folder
  • Upload the zip.

Code:
Quote:
md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&dxdiag /t %temp%\dxdiag.txt&copy %temp%\dxdiag.txt "%USERPROFILE%\Desktop\CollectedFiles\dxdiag.txt"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"
My System SpecsSystem Spec
30 Jun 2018   #5
ToadMuffin

Windows 7 Home Premium 64 bit
 
 

Here you go. More info:

Since I last posted, I got one more blue screen, and found and used Driver Booster freeware I found online to update drivers, and rebooted.

Haven't tried remote desktop yet since then.

Oh yeah, I also must have gotten a blue screen again, or automatic reboot anyways, after putting the computer to sleep - I think that was also before I used Driver Booster to update drivers. That has happened a couple times before as well.


Attached Files
File Type: zip CollectedFiles.zip (3.80 MB, 1 views)
My System SpecsSystem Spec
30 Jun 2018   #6
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Wow, axeO, I'll have to copy and paste that into a word document and decipher it.
And add it to my BSOD collection with notes!
Collected files appears to be similar to those produced by the BSOD posting instructions DM Log collector which is an executable, darn. Hoped it was a batch or VB script!
Nic
My System SpecsSystem Spec
Reply

 BSOD after using RDP (Remote desktop) for a few minutes




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