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Windows 7: BSOD after Windows update

30 Jun 2018   #1
sgmeyer

Windows 7 Professional 64bit
 
 
BSOD after Windows update

Quick background - I don't use the system often, but it has important files related to a family corporation that we closed last year. I booted the system in March in order to begin working on the taxes, and received notification that automatic updates were ready to install. I decided to let the updates install before beginning work on the taxes (big mistake ). After the update completed and system rebooted, I received the BSOD. I ran startup repair multiple times with no success. I booted into safe mode (at least that's still working) and attempted system restore - none of the restore points worked. I'm a teacher and simple didn't have the time or energy to mess with it, so we filed an extension and put it on the back burner. Now I'm back and need to get the system running.

Startup repair doesn't work - but did give me diagnosis and repair details. Most everything checked fine except for the following:

Root cause found:
Unknown Bugcheck: Bugcheck c2. Parameters = 0x7, 0x109b, 0x8110006, 0x86cfb5b8

Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490

Root cause found:
Unknown Bugcheck: Bugcheck c2. Parameters = 0x7, 0x109b, 0x8110045, 0x88235888

Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490

Root cause found:
Unknown Bugcheck: Bugcheck c2. Parameters = 0x7, 0x109b, 0x11002e, 0x88452f10

Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490


I'm not as tech savvy as I used to be, but I can follow instructions if anyone can help! TIA


My System SpecsSystem Spec
.
30 Jun 2018   #2
sgmeyer

Windows 7 Professional 64bit
 
 

I am not able to run the program to gather the data asked for in the forum instructions because I can’t boot the system.
My System SpecsSystem Spec
02 Jul 2018   #3
sgmeyer

Windows 7 Professional 64bit
 
 
File upload

Finally found a way to force the system into safeboot (the advanced startup options quit appearing even with the F8 button process?) Hoping someone can help now?


Attached Files
File Type: zip SHANNON-PC-Mon_07_02_2018_120302_02.zip (446.8 KB, 4 views)
My System SpecsSystem Spec
.

03 Jul 2018   #4
axe0

Windows 10 Pro
 
 

It seems the drivers from a device "Sunix PCI Multi I/O Card" causes the crashes, remove the device to boot.
My System SpecsSystem Spec
03 Jul 2018   #5
sgmeyer

Windows 7 Professional 64bit
 
 
Thank you!

Removed the device and advised, and I'm now in! Thank you very much!
My System SpecsSystem Spec
03 Jul 2018   #6
axe0

Windows 10 Pro
 
 

You're welcome
My System SpecsSystem Spec
Reply

 BSOD after Windows update




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