BSOD whiile playing Civ5, listening to utube music, in opera


  1. rwademorton1
    Posts : 2
    windows 7 64 bit
       New #1

    BSOD whiile playing Civ5, listening to utube music, in opera


    I get about 3 BSODs a day while playing civ5 or using opera to listen to utube music. I've tried everything in all the post and nothing helps. I reinstalled windows and still have the problem. I've updated all my drivers using Advance System Repair Pro with no help. It seems to have started around Mar 2018. All windows update are current. Attached is my dump file.
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  3. johnhoh
    Posts : 1,363
    Win7 pro x64
       New #2

    I did not look at your zip file but intermittent crashes on an 8 year old system are often a bad motherboard. Impossible to prove though.
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  4. axe0
    Posts : 7,050
    Windows 10 Pro
       New #3

    Please do the following
    • Open an admin command prompt
    • Copy & paste the code below in the command prompt
    • Go to your desktop
    • Right click CollectedFiles folder and choose sent to and select compressed (zipped) folder
    • Upload the zip.


    Code:
    md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&dxdiag /t %temp%\dxdiag.txt&copy %temp%\dxdiag.txt "%USERPROFILE%\Desktop\CollectedFiles\dxdiag.txt"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"
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  6. rwademorton1
    Posts : 2
    windows 7 64 bit
    Thread Starter
       New #4

    uploaded zip file


    Attached is the file you asked for.
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  7. axe0
    Posts : 7,050
    Windows 10 Pro
       New #5

    I agree with johnhoh, based on the dumps and the other crashes this looks like a motherboard issue.
      My Computer
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