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#1
BSOD on startup, even in safe mode. Hangs on AMDKMPFD.sys
My video card was having problems so I used the warranty and sent my PC for repairs. They told me the card was faulty and swapped it for a new, identical one. When it got back I tried to boot into Windows, but the animation froze for a second right at the beginning and then a BSOD flashed for a tenth of a second and then it rebooted. If I try to boot into safe mode it shows me the log of the drivers being loaded, then it stops for a second at "amdkmpfd.sys" and BSOD's for a fraction of a second and reboots. I can't even read the BSOD because it flashes away almost instantly.
I searched the internet and did these steps, all to no avail:
- I ran startup repair
- I ran sfc /scannow at the command line
- As per here, I've used DISM to remove this driver from driverstore: `dism /Image:e:\ /Get-Drivers` to list all drivers and find amdkmpf, then `dism /Image:e:\ /Remove-Driver /Driverem10.inf` to remove that driver. Reboot and still same problem.
This is not a hardware issue, because I can boot into Linux and use even the graphics card just fine. The card is an AMD 7970M.
What can I do? Any suggestions? If you need more info, please ask. Thanks for any help.
Last edited by andrepd; 08 Jul 2018 at 11:06. Reason: Typo