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Windows 7: Windows 7 shuts down during sleep

30 Jul 2018   #11
philc43

Windows 10 Pro 64bit
 
 

Even though it's a new driver the asmthub3 is still being called out as the problem. You may have to consider removing or replacing the device if that is possible.

Code:
0: kd> !irp fffffa8010d29700
Irp is active with 8 stacks 6 is current (= 0xfffffa8010d29938)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 fffffa800e7d8c70 00000000 fffff88004bd1b70-00000000 Success Error Cancel pending
	       \Driver\asmthub3	serenum!Serenum_FDOPowerComplete
			Args: 00014400 00000001 00000000 00000002
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 fffffa80105b8d60 00000000 00000000-00000000    pending
	       \Driver\Serenum
			Args: 00014400 00000001 00000000 00000002
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-fffffa8010d87160    

			Args: 00000000 00000000 00000000 00000000



My System SpecsSystem Spec
.
30 Jul 2018   #12
1metalguru

Windows 7 64 bit home premium SP1
 
 

Phil:


Not possible. The device is soldered onto the motherboard.


That's the only suggestion? How come it only started doing this a couple of weeks ago, nothing else has changed? The USB 3 ports still work fine.


MG
My System SpecsSystem Spec
30 Jul 2018   #13
philc43

Windows 10 Pro 64bit
 
 

Something may have changed with the way the power to these devices is managed. Are there any device power management settings in Device Manager that you can experiment with for this device?

Finding the right driver may require that you go back to an older driver provided the MB manufacturer.
My System SpecsSystem Spec
.

01 Aug 2018   #14
1metalguru

Windows 7 64 bit home premium SP1
 
 

Update:


Downloaded and installed the latest driver from the MB manufacturers site.


Still no joy


What now? Buy a new motherboard?


MG
My System SpecsSystem Spec
01 Aug 2018   #15
1metalguru

Windows 7 64 bit home premium SP1
 
 

Another update:


I did go into the device properties and unchecked "allow the computer to turn off this device to save power"


I'll see if that has any effect...


MG
My System SpecsSystem Spec
02 Aug 2018   #16
philc43

Windows 10 Pro 64bit
 
 

Quote   Quote: Originally Posted by 1metalguru View Post
Another update:


I did go into the device properties and unchecked "allow the computer to turn off this device to save power"


I'll see if that has any effect...


MG
That's what I'd hoped you would try
My System SpecsSystem Spec
02 Aug 2018   #17
1metalguru

Windows 7 64 bit home premium SP1
 
 

Yeah, it didn't work though...
My System SpecsSystem Spec
03 Aug 2018   #18
philc43

Windows 10 Pro 64bit
 
 

Try googling the terms: asmthub3 +W7 +Driver_Power_State_Failure

Hopefully you will find others with the same problem and you might be able to find a solution.
My System SpecsSystem Spec
09 Aug 2018   #19
1metalguru

Windows 7 64 bit home premium SP1
 
 

I think I may have gotten it.
I found a Bios update for the motherboard, installed it, and the problem seems to have been fixed.
I want to wait a few days to see how it goes before I close out this thread, but it looks promising.
Thanks for your help!


MG
My System SpecsSystem Spec
13 Aug 2018   #20
philc43

Windows 10 Pro 64bit
 
 

Still fixed?
My System SpecsSystem Spec
Reply

 Windows 7 shuts down during sleep




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