Windows 7 shuts down during sleep

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  1. Posts : 82
    Windows 10 Pro 64bit
       #11

    Even though it's a new driver the asmthub3 is still being called out as the problem. You may have to consider removing or replacing the device if that is possible.

    Code:
    0: kd> !irp fffffa8010d29700
    Irp is active with 8 stacks 6 is current (= 0xfffffa8010d29938)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 fffffa800e7d8c70 00000000 fffff88004bd1b70-00000000 Success Error Cancel pending
    	       \Driver\asmthub3	serenum!Serenum_FDOPowerComplete
    			Args: 00014400 00000001 00000000 00000002
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 fffffa80105b8d60 00000000 00000000-00000000    pending
    	       \Driver\Serenum
    			Args: 00014400 00000001 00000000 00000002
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-fffffa8010d87160    
    
    			Args: 00000000 00000000 00000000 00000000
      My Computer


  2. Posts : 61
    Windows 7 64 bit home premium SP1
    Thread Starter
       #12

    Phil:


    Not possible. The device is soldered onto the motherboard.


    That's the only suggestion? How come it only started doing this a couple of weeks ago, nothing else has changed? The USB 3 ports still work fine.


    MG
      My Computer


  3. Posts : 82
    Windows 10 Pro 64bit
       #13

    Something may have changed with the way the power to these devices is managed. Are there any device power management settings in Device Manager that you can experiment with for this device?

    Finding the right driver may require that you go back to an older driver provided the MB manufacturer.
      My Computer


  4. Posts : 61
    Windows 7 64 bit home premium SP1
    Thread Starter
       #14

    Update:


    Downloaded and installed the latest driver from the MB manufacturers site.


    Still no joy


    What now? Buy a new motherboard?


    MG
      My Computer


  5. Posts : 61
    Windows 7 64 bit home premium SP1
    Thread Starter
       #15

    Another update:


    I did go into the device properties and unchecked "allow the computer to turn off this device to save power"


    I'll see if that has any effect...


    MG
      My Computer


  6. Posts : 82
    Windows 10 Pro 64bit
       #16

    1metalguru said:
    Another update:


    I did go into the device properties and unchecked "allow the computer to turn off this device to save power"


    I'll see if that has any effect...


    MG
    That's what I'd hoped you would try
      My Computer


  7. Posts : 61
    Windows 7 64 bit home premium SP1
    Thread Starter
       #17

    Yeah, it didn't work though...
      My Computer


  8. Posts : 82
    Windows 10 Pro 64bit
       #18

    Try googling the terms: asmthub3 +W7 +Driver_Power_State_Failure

    Hopefully you will find others with the same problem and you might be able to find a solution.
      My Computer


  9. Posts : 61
    Windows 7 64 bit home premium SP1
    Thread Starter
       #19

    I think I may have gotten it.
    I found a Bios update for the motherboard, installed it, and the problem seems to have been fixed.
    I want to wait a few days to see how it goes before I close out this thread, but it looks promising.
    Thanks for your help!


    MG
      My Computer


  10. Posts : 82
    Windows 10 Pro 64bit
       #20

    Still fixed?
      My Computer


 
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