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Windows 7: BSOD or simply locks pc up after playing variety of games

01 Aug 2018   #1
SgtWinnie

Windows 7 Professional x64
 
 
BSOD or simply locks pc up after playing variety of games

Hello all,
For months i have been getting a crash that usually locks up the pc[freezes everything on screen] and requires pushing power button to reboot. Or other times it will BSOD.
This happens when it has been running for some time if playing Elder Scrolls Online. example 4-12 hours.
However when playing any other game CoD series, Dishonoured etc it crashes fairly quickly example 20mins to 80mins.
I have done stress tests on memory/cpu updated drivers swapped memory modules out or around and nothing seems to stop it.
I know you are all busy but any help would be greatly appreciated.




Attached Files
File Type: zip SGTWINNIE-PC-Wed_01_08_2018_214934_10.zip (1.89 MB, 1 views)
My System SpecsSystem Spec
.
01 Aug 2018   #2
philc43

Windows 10 Pro 64bit
 
 

The crash dump shows a Driver Verifier detected driver and crash. Were you aware that you are running Driver Verifier? This will slow your system down and should not be run for more than about 48hours.


Code:
BugCheck C4, {b2, fffffa800b5edbb0, 3, 1}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+6db03 )

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
My System SpecsSystem Spec
01 Aug 2018   #3
SgtWinnie

Windows 7 Professional x64
 
 

OK I see that program and have removed it. Thanks for the heads up.
I had installed it to check everything to see if was missing something.
My System SpecsSystem Spec
.

02 Aug 2018   #4
SgtWinnie

Windows 7 Professional x64
 
 

So no one else has anything to add?

Ok Well Thank you Phil for taking a look. Much appreciated mate.
My System SpecsSystem Spec
03 Aug 2018   #5
philc43

Windows 10 Pro 64bit
 
 

You are welcome, if it continues to give problems post up a new set of logfiles and I'll take a look.
My System SpecsSystem Spec
13 Aug 2018   #6
SgtWinnie

Windows 7 Professional x64
 
 

Hi Phil,
Well it was ok for quite a few days. Didnt lockup/crash since i removed that program. But tonight while playing dishonoured 2 it bsod. However this time it was an actual proper blue screen and didnt just lock the game i was playing up requiring hard reboot.
I've attached the new file.
Cheers


Attached Files
File Type: zip SGTWINNIE-PC-Mon_13_08_2018_201010_62.zip (1.89 MB, 2 views)
My System SpecsSystem Spec
13 Aug 2018   #7
philc43

Windows 10 Pro 64bit
 
 

This crash dump shows that it was very likely the HDAudbus.sys driver that caused the crash. However, this driver is usually automatically updated by Windows update so there is not a lot you can do other than make sure your system is updated via Windows update and keep monitoring and if it happens again post a new log file.

Code:
BugCheck D1, {fffffa8051f40425, 7, 0, fffff88004c0438a}

Probably caused by : HDAudBus.sys ( HDAudBus!HdaController::Isr+46a )
My System SpecsSystem Spec
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 BSOD or simply locks pc up after playing variety of games




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