BSOD - Driver IRQL not less or equal

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  1. axe0
    Posts : 7,050
    Windows 10 Pro
       New #11

    Hi MyPoorPC,

    This is an issue with a bug in Malwarebytes that has been going for at least 2 months now.

    The issue started with a new feature that they have implemented in the web protection to block based on URL's.
    NETIO.SYS BSOD - Page 8 - Malwarebytes 3 Support Forum - Malwarebytes Forums

    At the moment, it should be fixed in the BETA version so it's a matter of waiting for a new stable version of Malwarebytes to be rolled out. Meanwhile it is recommend to keep the web protection feature off.
    Malwarebytes 3.5 - Malwarebytes 3.x Beta - Malwarebytes Forums
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  3. MyPoorPC
    Posts : 13
    Windows 7 Professional x64
    Thread Starter
       New #12

    Thank you for the info axe0. I have disabled web protection as you suggested and will look closely at the fixes in the next release.
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  4. MyPoorPC
    Posts : 13
    Windows 7 Professional x64
    Thread Starter
       New #13

    I registered for the Malwarebytes beta and have been updating regularly. I know it's premature, but I haven't had BSOD since. Here's how to do so if you want to share with anyone else.





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  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #14

    It appears that Malwarebytes has released a new components update that addresses this issue Ladies and Gentlemen, Malwarebytes 3.5 - Malwarebytes 3 Support Forum - Malwarebytes Forums
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  7. Exfso
    Posts : 34
    Windows 7 Professional
       New #15

    Yes I had these issues, and after applying the Beta patch it cured the problem, now the release is apparently no longer beta and it is working fine.
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  8. MyPoorPC
    Posts : 13
    Windows 7 Professional x64
    Thread Starter
       New #16

    I was doing good for a while, but got another BSOD. This time it was MSAHCI.SYS
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  10. axe0
    Posts : 7,050
    Windows 10 Pro
       New #17

    Please update the motherboard BIOS to version F6.
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  11. MyPoorPC
    Posts : 13
    Windows 7 Professional x64
    Thread Starter
       New #18

    I think I found the problem. The Malwarebytes cure was worse than the disease. Right now my computer randomly freezes to the point where I'll get a "Microsoft Windows Application is not working. Cancel / End Process" error message on screen. In addition, I cannot log off or shut down normally.


    Currently running everything except Malwarebytes to be sure, then will post the issue in their forums.
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  12. MyPoorPC
    Posts : 13
    Windows 7 Professional x64
    Thread Starter
       New #19

    My recent install of Avast Internet Security doesn't play nice with Malwarebytes since the fix, even when I exclude the two programs from one another. Computer works great otherwise so I am marking as solved.



    Thanks everyone who provided assistance. I hope I have repped everyone involved.
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  13. axe0
    Posts : 7,050
    Windows 10 Pro
       New #20

    This could possibly be the reason
    Avast Users Having Internet Issues & Malwarebytes Conflicts After Upgrade
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