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Windows 7: BSOD often - even when computer is idle

10 Aug 2018   #1
stevez73

Windows 7
 
 
BSOD often - even when computer is idle

This happens almost daily, sometimes when the computer is not being used and sitting idol. Other times it has done it with only a internet browser open (Firefox). I included the zip file I was instructed to create by this site as well as a dump file created after one of the occurrences.

Can anyone tell me what is failing?

Thank you,
SZ




Attached Files
File Type: zip STEVE-HP-Fri_08_10_2018__05549_73.zip (1.95 MB, 3 views)
File Type: zip 080818-42931-01 DMP.zip (46.0 KB, 1 views)
My System SpecsSystem Spec
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10 Aug 2018   #2
stevez73

Windows 7
 
 

Bump...please help!
My System SpecsSystem Spec
13 Aug 2018   #3
axe0

Windows 10 Pro
 
 

Hi stevez73,

Sorry for the delay in response.

After a quick view at the eventlogs and msinfo32, it looks like this is an issue with the Malwarebytes web protection feature which is a known issue. Although I can't confirm without dumps, I would recommend to disable the web protection feature until Malwarebytes is being updated.

Please keep an eye out at Ladies and Gentlemen, Malwarebytes 3.5 - Malwarebytes 3 Support Forum - Malwarebytes Forums to see when a new update is released.
My System SpecsSystem Spec
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 BSOD often - even when computer is idle




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