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Windows 7: BSOD often - even when computer is idle

10 Aug 2018   #1

Windows 7
BSOD often - even when computer is idle

This happens almost daily, sometimes when the computer is not being used and sitting idol. Other times it has done it with only a internet browser open (Firefox). I included the zip file I was instructed to create by this site as well as a dump file created after one of the occurrences.

Can anyone tell me what is failing?

Thank you,

Attached Files
File Type: zip (1.95 MB, 3 views)
File Type: zip 080818-42931-01 (46.0 KB, 1 views)
My System SpecsSystem Spec
10 Aug 2018   #2

Windows 7

Bump...please help!
My System SpecsSystem Spec
13 Aug 2018   #3

Windows 10 Pro

Hi stevez73,

Sorry for the delay in response.

After a quick view at the eventlogs and msinfo32, it looks like this is an issue with the Malwarebytes web protection feature which is a known issue. Although I can't confirm without dumps, I would recommend to disable the web protection feature until Malwarebytes is being updated.

Please keep an eye out at Ladies and Gentlemen, Malwarebytes 3.5 - Malwarebytes 3 Support Forum - Malwarebytes Forums to see when a new update is released.
My System SpecsSystem Spec


 BSOD often - even when computer is idle

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