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Windows 7: Memory Dump on Youtube running on Chrome

01 Sep 2018   #1
cloa513

Microsoft Windows 7 Home Premium 32 ビット 7601 Multiprocessor Free Service Pack
 
 
Memory Dump on Youtube running on Chrome

It started this morning before I did anything significant. It used take a few minutes now it happens straight away after running WinSweeper and Defraggler. Drivers are up to date according to SlimDrivers.
Can someone please help with this?

From the Reliability Manager here is the report of Repeated Memory Dump when running Youtube on Chrome:
説明
このコンピューターはバグチェック後、再起動されました。バグチェック: 0x000000d1 (0x00000030, 0x00000002, 0x00000000, 0x9702f31d)。ダンプの保存先: C:\windows\MEMORY.DMP。レポート ID: 090118-21590-01。
I remember it saying athr.sys.

By the way is this relevant:
404 Not Found




Attached Files
File Type: zip MAKIKO-PC-2018_09_01_161153_97.zip (187.2 KB, 3 views)
My System SpecsSystem Spec
.
01 Sep 2018   #2
DonCeCo

Windows 10 Pro 1803 64bit
 
 

As far I ca see your network adapter driver cause the problem. Try to reinstal it
My System SpecsSystem Spec
01 Sep 2018   #3
cloa513

Microsoft Windows 7 Home Premium 32 ビット 7601 Multiprocessor Free Service Pack
 
 

Thanks for your reply but I have uninstalled and reinstalled the network adapter driver and still goes to memory dump within a minute of running Youtube on Chrome.
My System SpecsSystem Spec
.

02 Sep 2018   #4
axe0

Windows 10 Pro
 
 

Please do the following
  • Open an admin command prompt
  • Copy & paste the code below in the command prompt
  • Go to your desktop
  • Right click CollectedFiles folder and choose sent to and select compressed (zipped) folder
  • Upload the zip.

Code:
Quote:
md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&dxdiag /t %temp%\dxdiag.txt&copy %temp%\dxdiag.txt "%USERPROFILE%\Desktop\CollectedFiles\dxdiag.txt"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"
My System SpecsSystem Spec
02 Sep 2018   #5
cloa513

Microsoft Windows 7 Home Premium 32 ビット 7601 Multiprocessor Free Service Pack
 
 

I realised I made a mistake. I have seen that but it very difficult to do. You can't paste that much at once in a command prompt at once also it tends to cause the command prompt to produce an error sound.
My System SpecsSystem Spec
02 Sep 2018   #6
axe0

Windows 10 Pro
 
 

Many have been able to do so previously.

Could you copy the code, right click the title of the CMD prompt > choose edit and click 'Paste'.
My System SpecsSystem Spec
02 Sep 2018   #7
cloa513

Microsoft Windows 7 Home Premium 32 ビット 7601 Multiprocessor Free Service Pack
 
 
Thank You- I succeed with a new different upload

I had problem with HowtoGeeks instructions. I still have the problem. I have uninstalled and reinstalled Chrome but it made no difference. I have LastPass and Dashlane as addons on Chrome. I want to move away from Dashlane but too many password records on it.


Attached Files
File Type: zip CollectedFiles.zip (1.76 MB, 2 views)
My System SpecsSystem Spec
04 Sep 2018   #8
axe0

Windows 10 Pro
 
 

What instructions?

Unfortunately, since I can't read your language, the files are barely of any use especially since there appears to be no dump files present. If you have recently cleaned up the disk space, please refrain from doing this since it removes important data.
My System SpecsSystem Spec
05 Sep 2018   #9
cloa513

Microsoft Windows 7 Home Premium 32 ビット 7601 Multiprocessor Free Service Pack
 
 

Thank you for your replies.
I run Reimage Repair Plus and it "repaired" but the problem remains. Indeed I have the additional problem of timeout on all websites- it comes and goes. I am using the Fujitsu Computer so it not a problem this second.
My System SpecsSystem Spec
05 Sep 2018   #10
axe0

Windows 10 Pro
 
 

Reimage Repair is a program that could be considered as a PUP (Potential Unwanted Program) for its behavior and I recommend to remove it or use a restore point prior installing it.
My System SpecsSystem Spec
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 Memory Dump on Youtube running on Chrome




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