Memory Dump on Youtube running on Chrome

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  1. Posts : 37
    Microsoft Windows 7 Home Premium 32 ビット 7601 Multiprocessor Free Service Pack
       #1

    Memory Dump on Youtube running on Chrome


    It started this morning before I did anything significant. It used take a few minutes now it happens straight away after running WinSweeper and Defraggler. Drivers are up to date according to SlimDrivers.
    Can someone please help with this?

    From the Reliability Manager here is the report of Repeated Memory Dump when running Youtube on Chrome:
    説明
    このコンピューターはバグチェック後、再起動されました。バグチェック: 0x000000d1 (0x00000030, 0x00000002, 0x00000000, 0x9702f31d)。ダンプの保存先: C:\windows\MEMORY.DMP。レポート ID: 090118-21590-01。
    I remember it saying athr.sys.

    By the way is this relevant:
    404 Not Found
      My Computer


  2. Posts : 14
    Windows 10 Pro 1803 64bit
       #2

    As far I ca see your network adapter driver cause the problem. Try to reinstal it
      My Computer


  3. Posts : 37
    Microsoft Windows 7 Home Premium 32 ビット 7601 Multiprocessor Free Service Pack
    Thread Starter
       #3

    Thanks for your reply but I have uninstalled and reinstalled the network adapter driver and still goes to memory dump within a minute of running Youtube on Chrome.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Please do the following
    • Open an admin command prompt
    • Copy & paste the code below in the command prompt
    • Go to your desktop
    • Right click CollectedFiles folder and choose sent to and select compressed (zipped) folder
    • Upload the zip.


    Code:
    md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&dxdiag /t %temp%\dxdiag.txt&copy %temp%\dxdiag.txt "%USERPROFILE%\Desktop\CollectedFiles\dxdiag.txt"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"
      My Computer


  5. Posts : 37
    Microsoft Windows 7 Home Premium 32 ビット 7601 Multiprocessor Free Service Pack
    Thread Starter
       #5

    I realised I made a mistake. I have seen that but it very difficult to do. You can't paste that much at once in a command prompt at once also it tends to cause the command prompt to produce an error sound.
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Many have been able to do so previously.

    Could you copy the code, right click the title of the CMD prompt > choose edit and click 'Paste'.
      My Computer


  7. Posts : 37
    Microsoft Windows 7 Home Premium 32 ビット 7601 Multiprocessor Free Service Pack
    Thread Starter
       #7

    Thank You- I succeed with a new different upload


    I had problem with HowtoGeeks instructions. I still have the problem. I have uninstalled and reinstalled Chrome but it made no difference. I have LastPass and Dashlane as addons on Chrome. I want to move away from Dashlane but too many password records on it.
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    What instructions?

    Unfortunately, since I can't read your language, the files are barely of any use especially since there appears to be no dump files present. If you have recently cleaned up the disk space, please refrain from doing this since it removes important data.
      My Computer


  9. Posts : 37
    Microsoft Windows 7 Home Premium 32 ビット 7601 Multiprocessor Free Service Pack
    Thread Starter
       #9

    Thank you for your replies.
    I run Reimage Repair Plus and it "repaired" but the problem remains. Indeed I have the additional problem of timeout on all websites- it comes and goes. I am using the Fujitsu Computer so it not a problem this second.
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    Reimage Repair is a program that could be considered as a PUP (Potential Unwanted Program) for its behavior and I recommend to remove it or use a restore point prior installing it.
      My Computer


 
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