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Windows 7: BSOD playing games, 0x0000001E

5 Days Ago   #1
Skylandy

Windows 7 Professional x64
 
 
BSOD playing games, 0x0000001E

Hi there, I wonder if anyone can help?

I've been experiencing a BSOD for a few months now, particularly when I'm playing a system taxing game like Ark, Kingdom Come Deliverance or recently, Conan Exiles. I don't know how long exactly this has been happening, as I have found Ark to be buggy (and crashed either to desktop or the occasional BSOD) so I've always put it down to that before I went off gaming for a while. Now I've tried various games and after anything from 10 mins to 1 hour playtime (it can vary or not happen at all, but has done so quite regularly), I've crashed to BSOD.

I've since done some system checks, including the full 3 Passes for Memtest86, IntelProcessor Diagnostic Tool 64bit and tried running MSI AB to see if anything showed up as unusual (my GPU does get rather hot, but apparently this is a common issue with the card and it stays constant once it reaches this temp). All checks came back clear.

The simplified error code is:
*** STOP: 0X0000001E (0X0000000000000000, 0X0000000000000000, 0X0000000000000000, 0X0000000000000000)

The full Dump File is in the attached zip folder. Also, I have my specs detailed on my account (if it's quicker that way).

I'm considering upgrading my GPU anyway (and maybe my RAM too) but I don't want do so before I figure out where the issue lies. It could be something really obvious, but right now I'm not seeing it!




Attached Files
File Type: zip SKYLANDY-12_10_2018_233826_76.zip (2.22 MB, 4 views)
File Type: zip BSOD DumpFile.zip (24.4 KB, 1 views)
My System SpecsSystem Spec
.
5 Days Ago   #2
axe0

Windows 10 Pro
 
 

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager
My System SpecsSystem Spec
19 Hours Ago   #3
Skylandy

Windows 7 Professional x64
 
 

Okay, I'll give that a shot, thanks!

Before I get my hopes too high, is this likely to fix the problem or is it more of a test to rule out corrupted files (etc)?
My System SpecsSystem Spec
.

19 Hours Ago   #4
axe0

Windows 10 Pro
 
 

Hi Skylandy,

It is likely to fix the problem, but until tested I cannot guarantee it unfortunately.
My System SpecsSystem Spec
15 Hours Ago   #5
Skylandy

Windows 7 Professional x64
 
 

Alrighty, one more quick question:

Do I need to do this in safe mode? I just don't want to mess things up.
My System SpecsSystem Spec
15 Hours Ago   #6
axe0

Windows 10 Pro
 
 

When you click Clean and Restart, the program will recommend to boot into safe mode to remove the drivers and as soon as you say you want to, your system will reboot into safe mode, the program will load and remove the drivers.
My System SpecsSystem Spec
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 BSOD playing games, 0x0000001E




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