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Windows 7: Freeze in Windows 7

26 Nov 2009   #11
stripedbassman

win7 enterprise, win7 pro, win 7 ultimate
 
 

you may have to uninstall the drivers for you're nvidia card and reinstall
Phyxion.net | Driver Sweeper 2.1.0 released | Driver Sweeper | Driver Sweeper
it calls for this to be done in safe mode
here you can find the newest drivers
download from Guru3D.com
i am using 195.62 nvidia drivers for my card.
Drivers - Download NVIDIA Drivers this is nvidias driver page.

I hate to say if all else fails 4weeks old you must have warranty on the laptop could be a bad video chip in the laptop.if possible return to vendor.i`m not saying give up that easy though.
maybe one of the win7 gurus here can also help out.


My System SpecsSystem Spec
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26 Nov 2009   #12
kenC

Windows 7 Home Premium X64 SP1
 
 
Direct x

Ignoring:

I took a longer look at the error report from the above prog: Attached

This Dxgkrnl.sys seems to be linked to DirectX .I don't remember that being among the drivers. How do I find it?
My System SpecsSystem Spec
26 Nov 2009   #13
stripedbassman

win7 enterprise, win7 pro, win 7 ultimate
 
 

win7 is running directx11
listen try running memtest to check memory.
there is 2 versions windows MemTest: RAM reliability tester for Windows
and boot Memtest86+ - Advanced Memory Diagnostic Tool (recommended)
also the uninstall reinstall of drivers.
Phyxion.net | Driver Sweeper 2.1.0 released | Driver Sweeper | Driver Sweeper
use this in safe mode

download from Guru3D.com
latest nvidia drivers here

4week old laptop should have warranty if all else fails maybe return to vendor.
My System SpecsSystem Spec
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26 Nov 2009   #14
kenC

Windows 7 Home Premium X64 SP1
 
 

Sorry....that 'ignoring' in my last post was in response to a spam post which had been removed by the time I posted!

I'll try that attachment again.
My System SpecsSystem Spec
26 Nov 2009   #15
stripedbassman

win7 enterprise, win7 pro, win 7 ultimate
 
 

keep us posted kenc
My System SpecsSystem Spec
26 Nov 2009   #16
stripedbassman

win7 enterprise, win7 pro, win 7 ultimate
 
 

try the uninstall and reinstall check the ram give it a go can`t hurt.
My System SpecsSystem Spec
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 Freeze in Windows 7




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