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Windows 7: BSOD Error Detected

3 Weeks Ago   #1
ariespaan

Windows-7 64 Bits Home Premium
 
 
BSOD Error Detected

Since a short time i get sometimes a BSOD-Error saying:
Bad_Pool-Header in the Kernel Ntoskrnl.exe and error-code: 0x0000019
I have not any idea what that means and how i can resolve it
Has anyeone further info on this?


My System SpecsSystem Spec
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3 Weeks Ago   #2
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

My System SpecsSystem Spec
3 Weeks Ago   #3
ariespaan

Windows-7 64 Bits Home Premium
 
 

I see what you mean, but i will do what you asked me to do, after i get again this BSOD-error
At this moment i cannot execute The DM LOG-tool, because at this moment my minidump-file is deleted by:CCleaner.exe which i recently had run.
My System SpecsSystem Spec
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3 Weeks Ago   #4
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

CCleaner, Windows > System > Memory dumps, Log files, Windows error reporting
Uncheck the boxes
My System SpecsSystem Spec
2 Weeks Ago   #5
ariespaan

Windows-7 64 Bits Home Premium
 
 

Today i got another BSOD with code: 0x00000019 and text: Bad Pool Header
I had run the DM Log Connector and have it uploaded to you
I hope you can giev me some information about this problem
Thanks


Attached Files
File Type: zip ARIESPAAN-VAIO-di_30-10-2018_184644,47.zip (596.5 KB, 4 views)
My System SpecsSystem Spec
2 Weeks Ago   #6
ariespaan

Windows-7 64 Bits Home Premium
 
 

Additional information:


I tested: Memory, is OK
I run: Malwarebytes is OK
I run McAfee Antivirus is OK
I run: Adwcleaner is OK
I run also Emsisoft Emergency Kit is also OK


I found that all the BSOD errors appeared when i was surfing with Firefox Version 60.01 en 62.0.3
Both ended sometimes with BSOD
I dont know if the problem is due to using Firefox?
My System SpecsSystem Spec
2 Weeks Ago   #7
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Are you running FFx64 or FFx32?
Do you have both installed?
Please upload FF Crash Report folder.
To access Crash Report folder, click copy and paste below into Search programs and files
%APPDATA%\Mozilla\Firefox
Click on Firefox, upload Crash Reports
My System SpecsSystem Spec
2 Weeks Ago   #8
ariespaan

Windows-7 64 Bits Home Premium
 
 

I run FF 64-Bits version: 62.03
and FF 64 Bits Version: 60.0.1


I dont know if the BSOD-error is done by FF, but i see that the error was detected when i run FF 62.03 the last time.



What you last asked me to do: i dont know what i exactly must do
(Please can you give me some more detailed instructions about that?)
My System SpecsSystem Spec
2 Weeks Ago   #9
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Yes!
Highlight and copy %APPDATA%\Mozilla\Firefox
Then click the start orb , lower-left of windows, menu pops up and right above the orb your cursor should be blinking in the Search programs and files, paste %APPDATA%\Mozilla\Firefox into that box and you should have an entry or two appear. Click on Firefox and it will open the folder that contains Crash Reports, upload that folder and I can peruse it.

BSOD Error Detected-untitled.png


My System SpecsSystem Spec
2 Weeks Ago   #10
ariespaan

Windows-7 64 Bits Home Premium
 
 

Here it is, as you requested
But:


The Subdir: Crash Reports contains only 3 Files:


Events Subdir (is Empty!)
Installtime.... with a date ca 1 KB

Installtime.... with a date ca 1 KB



There are no more files present in that subdir!'
Could it be that i had to unmark the FF-Settings in Ccleaner, when a used Ccleaner?
If so, than i cannot see whats in the Subdir: Crash Reports and i can do that only when a new BSOD is comming
But: Is it most likely that the BSOD is presented because Firefox could be the problem of it?
My System SpecsSystem Spec
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 BSOD Error Detected




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