Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Semi Random,Bug Check Code 124,Caused by Add. ntoskrnl.exe+939a0

22 Oct 2018   #1
benmmaddog

Windows 7 Ultimate x64
 
 
BSOD Semi Random,Bug Check Code 124,Caused by Add. ntoskrnl.exe+939a0

Hello
having issues with my Win 7 machine ,
as of late it has been BSOD semi-randomly. I thought at first it was Graphic card/Driver related as it would happen if I was trying to edit a video and watch you tube, BUT it will also happen when I leave the computer alone ( i.e. go eat supper , then come back and get the "you computer recovered from a serious error message)
Things I have tried
1. Reseat the video card
2. roll back the drivers ( this including doing a clean install using that option in the Nvidia driver install)
3. even attached one monitor to the internal Video card to see if I remove some load off of the GTX 970 if that would help
only thing i haven't done , and did forget before posting this was trying the GTX 970 in another computer to see if I could re create the BSOD )
I also monitored the temp of the GPU to see if it was getting overheated and saw no spike in temp.
CPU was also running normal

I have included the zip file as mentioned in the pinned post and also an output from cpu-z from any extra info that may be needed
any help in pointing me to a cause would help
Thanks in advance




Attached Files
File Type: zip MADDOG-Mon_10_22_2018_205400_61.zip (406.6 KB, 4 views)
File Type: txt MADDOG.txt (83.6 KB, 4 views)
My System SpecsSystem Spec
.
23 Oct 2018   #2
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Hi benmmaddog,
Welcome to SevenForums!
Your last .dmp indicates memory
Please test your
RAM
SSD C: drive
My System SpecsSystem Spec
25 Oct 2018   #3
douglas9x

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Had the same BSOD on Win7 with error:
was probably caused by the following module: ntoskrnl.exe (nt+0x939A0) (Fm "who crashed my computer"
Bugcheck code: 0x19 (0x3, 0xFFFFF80004615C40, 0x0, 0xFFFFF80004615C40)
From Nir Soft View:
Caused By Address : ntoskrnl.exe+939a0
My System SpecsSystem Spec
.

25 Oct 2018   #4
benmmaddog

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Snick View Post
Hi benmmaddog,
Welcome to SevenForums!
Your last .dmp indicates memory
Please test your
RAM
SSD C: drive
I tested the RAM , with the builtin win7 test and with memx86 , bith came back without errors
did test my SSD after trying the third app (Hard Drive Sentinel)
it gave me this weird message
There are 3 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
Problems occurred between the communication of the disk and the host 67 times.
In case of sudden system crash, reboot, blue-screen-of-death, inaccessible file(s)/folder(s), it is recommended to verify data and power cables, connections - and if possible try different cables to prevent further problems.
More information: Hard disk case: communication errors
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
The TRIM feature of the SSD is supported and enabled for optimal performance.

and in true Windows fashion, I tried to get it to Blue Screen and it wouldn't do it
Thank you Snick for taking the time to look over the dmp file
My System SpecsSystem Spec
25 Oct 2018   #5
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Test with your ADATA manufacturer's drive test please
ADATA SSD Toolbox
My System SpecsSystem Spec
04 Nov 2018   #6
benmmaddog

Windows 7 Ultimate x64
 
 

sorry for the late reply
That is the first one I tried , and it showed no issues on the SSD .
but i have noticed that the drive is running about 15 to 20 degrees C then my other HDD , this is with a fan blowing directly on the hard drives.
My System SpecsSystem Spec
Reply

 BSOD Semi Random,Bug Check Code 124,Caused by Add. ntoskrnl.exe+939a0




Thread Tools




Similar help and support threads
Thread Forum
BSOD, Bug Check Code c5, ntoskrnl.exe
Hello Seven Forum, First Ive read the " Blue Screen of Death (BSOD) Posting Instructions" and the zip file is attached :) Now to the nasty BSOD - Error: The PC is running stable except on Program , I only get the c5 error when using one specific function from a Program called Unity(ver...
BSOD Help and Support
BSOD-Bug Check Code 0x000000d1-Caused By Address Wdf01000.sys+7b227
Hello I have attached a zip of my minidump folder. Getting random BSOD's. Appears to happen when PC reinstalled the OS Win 7 x64. Device Spec: HP Compaq 8200 Elite SFF PC Intel Core i5-2400 CPU @ 3.10GHz 8GB Intel(R) HD Graphics Family (3.8GB) Hitachi (465.8GB, 90% S.M.A.R.T.)
BSOD Help and Support
BSOD caused by the hal.dll driver, bug check code 0x00000124
I have been getting the BSOD since November (about 12 times) but it has only happened playing two games: Chivalry Deadliest Warrior and Battlefield 4. I never paid much attention to the crashes while playing Chivalry, because the game has many problems and it occurred infrequently. I have just...
BSOD Help and Support
BSOD Event ID 1001 Bug Check 0x00000124 caused by ntoskrnl.exe driver
Hello, When I first started to encounter BSOD issues I was originally getting event id 18, Machine check exception, Translation Lookaside Buffer errors which I assumed was an issue with my CPU. I contacted Intel and they stated to me that Windows 7 was not correctly dumping the right information...
BSOD Help and Support
BSOD code 44 caused by ntoskrnl, any ideas?
There are a several problems I am trying to troubleshoot on my home-built computer right now. The one in the subject line is the most well defined, so I figured I would start there. I get a BSOD (multiple IRP complete requests) whenever I connect to the internet using my Android phone's 3G via...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:59.
Twitter Facebook Google+