BSOD while browsing in Chrome - BAD POOL HEADER

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  1. Posts : 14
    Windows 7 64 bit
       #1

    BSOD while browsing in Chrome - BAD POOL HEADER


    Hello
    Recently while browsing using Chrome i have been getting a BAD POOL HEADER BSOD
    I have the dmp file but cannot upload it here which seems bizarre .
    Anyway i have copied info to paste here . Hope you can help me . Thanks Col

    Happy to add or to do what you ask ...



    Machine Name:
    Kernel base = 0xfffff800`02e17000 PsLoadedModuleList = 0xfffff800`03051c90
    Debug session time: Sat Nov 3 11:30:13.229 2018 (UTC - 5:00)
    System Uptime: 0 days 4:24:30.994
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: fffff80003012c40, the pool entry being checked.
    Arg3: 0000000000000000, the read back flink freelist value (should be the same as 2).
    Arg4: fffff80003012c40, the read back blink freelist value (should be the same as 2).

    Debugging Details:
    ------------------

    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

    BUGCHECK_STR: 0x19_3

    DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

    PROCESS_NAME: chrome.exe

    CURRENT_IRQL: 2

    LAST_CONTROL_TRANSFER: from fffff80002ff3253 to fffff80002eaa9a0

    STACK_TEXT:
    fffff880`0d134ea8 fffff800`02ff3253 : 00000000`00000019 00000000`00000003 fffff800`03012c40 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0d134eb0 fffff880`02e2d56f : 00000000`00000000 fffffa80`13db3740 fffff800`00000000 fffffa80`00000000 : nt!ExFreePool+0x4fb
    fffff880`0d134fa0 fffff880`01201c9b : fffffa80`00000000 fffffa80`1a044bf0 fffffa80`14af3430 00000000`00000000 : tdx!TdxTdiDispatchCreate+0x10f
    fffff880`0d135040 fffffa80`00000000 : fffffa80`1a044bf0 fffffa80`14af3430 00000000`00000000 fffffa80`1a044bf0 : adgnetworktdidrv+0x1c9b
    fffff880`0d135048 fffffa80`1a044bf0 : fffffa80`14af3430 00000000`00000000 fffffa80`1a044bf0 fffff880`01202096 : 0xfffffa80`00000000
    fffff880`0d135050 fffffa80`14af3430 : 00000000`00000000 fffffa80`1a044bf0 fffff880`01202096 fffffa80`1a044d08 : 0xfffffa80`1a044bf0
    fffff880`0d135058 00000000`00000000 : fffffa80`1a044bf0 fffff880`01202096 fffffa80`1a044d08 00000000`00000240 : 0xfffffa80`14af3430


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!ExFreePool+4fb
    fffff800`02ff3253 cc int 3

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: nt!ExFreePool+4fb

    FOLLOWUP_NAME: Pool_corruption

    IMAGE_NAME: Pool_Corruption

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    MODULE_NAME: Pool_Corruption

    FAILURE_BUCKET_ID: X64_0x19_3_nt!ExFreePool+4fb

    BUCKET_ID: X64_0x19_3_nt!ExFreePool+4fb

    Followup: Pool_corruption
      My Computer


  2. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #2

    Hi yongnuo,

    Before posting a BSOD thread, please read the instructions here => Blue Screen Of Death Posting Instructions.

    Thanks.
      My Computer


  3. Posts : 14
    Windows 7 64 bit
    Thread Starter
       #3

    Hi Paul
    I restored my PC after the initial crash so most of the info on the pc will be gone . But i did save the dmp file .
    Can i just zip it and upload ?
    Thanks Col
      My Computer


  4. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #4

    Hi yongnuo,

    yongnuo said:
    I restored my PC after the initial crash so most of the info on the pc will be gone. But i did save the dmp file. Can i just zip it and upload?
    Yes.

    I hope this helps!
      My Computer


  5. Posts : 14
    Windows 7 64 bit
    Thread Starter
       #5

    Many Thanks Paul
    You are a star to reply so quickly . All the best, Col

    DMP zipped and uploaded .
    Last edited by yongnuo; 08 Nov 2018 at 06:59.
      My Computer


  6. Posts : 14
    Windows 7 64 bit
    Thread Starter
       #6

    Any ideas anyone ?
    Thank you .
      My Computer


  7. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #7

    Hi yongnuo,

    yongnuo said:
    DMP zipped and uploaded.
    Can you please upload the file as a .zip file as per the instructions here => Blue Screen Of Death Posting Instructions.

    People will not open .rar file for security reasons!

    I hope this helps!
      My Computer


  8. Posts : 14
    Windows 7 64 bit
    Thread Starter
       #8

    Sorry about that .
    Here you go . Thank you.
      My Computer


  9. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #9

    Hi yongnuo,

    yongnuo said:
    Sorry about that. Here you go. Thank you.
    Not a problem!
    The thing is it won't let me view it!
      My Computer


  10. Posts : 14
    Windows 7 64 bit
    Thread Starter
       #10

    Is it corrupted after upload ?

    Hmmm ok . Lets try this . Now it should open fine .
      My Computer


 
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