BsoD windows 7 pro 64 bit, Please help

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  1. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #21

    Did you run the diagnostic?

    Also, when specifically did your BSODs start occurring.
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  2. Posts : 31
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #22

    Yes i did, it indicates "No problems found" it started to occur once i installed the latest windows update
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  3. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #23

    I assume the update you're referring to is the one on October 31. It shows as installed successfully. The VMWare problem occurred a few minutes later.

    Can you do a system restore to before you installed that update?
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  4. Posts : 7,050
    Windows 10 Pro
       #24

    Please upload new logs for the new crashes.
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  5. Posts : 31
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #25

    Hello,

    I've done a system restore and this is the latest BSoD im getting. I had 2 BSOD's of the same error i was getting which is ntoskrnl.exe and more causes as well. but i really just want to know what is causing the ntoskrnl.exe bsod to occur. it usually happens when playing games like PUBG or CS:GO or Dota 2.

    Thanks
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #26

    Please upload new logs, screenshots or reports of Bluescreenview and WhoCrashed are useless to me a.t.m. because I need to see the reason why the CPU stopped the system which requires analysis they can't do.

    Ntoskrnl.exe is an extremely important file for Windows. If there were any issues with it you would not be able to boot at all.
    Ntoskrnl.exe contains functions for when Windows crashes and is the last thing Windows will do. Because it is the last thing Windows does it often is shown as the probable cause, it merely means that a quick analysis of the dump wasn't showing any other file.
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  7. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #27

    In addition, I would now reinstall the latest Windows updates before posting the newest logs. Seems like the DXapi.sys file is a common issue both before and after the system restore.
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  8. Posts : 31
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #28

    give me a couple of days to check if the blue screen still occurs or not
      My Computer


  9. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #29

    Time's up.
      My Computer


  10. Posts : 31
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #30

    well i have done a windows re-install and so far... no BSoD yet. dunno if i should mark this as solved.. so i'm just going to wait for a little while and mark this as solved.

    Thanks everyone for helping out!
      My Computer


 
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