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Windows 7: BsoD windows 7 pro 64 bit, Please help

09 Nov 2018   #1
invoker90

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BsoD windows 7 pro 64 bit, Please help

Hello guys,

When ever i play any game, or even browsing the internet using chrome, i always get a blue screen, Please help.

I've attached the collected files.

Thanks.




Attached Files
File Type: zip KEJAY-PC-Wed_11_07_2018_235004_24.zip (1.31 MB, 4 views)
My System SpecsSystem Spec
.
09 Nov 2018   #2
wither 2

Windows 7 Pro SP1 64 bit
 
 

Hello-

The .dmp files fail to identify the problem but other files indicate a problem with the hard drive.

Would you first run a full scan of your drive using your anti-virus software to see if it detects a problem. You might even want to run the free Malwarebytes.

If it doesn't, I suggest going to Accessories and doing a right click on the Command Prompt and selecting "run as administrator." Then, run "chkdsk /f." Don't use the period (.) in the command- it's just there for correct english. Then, report back if you're still having the problem.
My System SpecsSystem Spec
10 Nov 2018   #3
invoker90

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hello @wither 2

I've done the full virus scan as well as free malwarebytes scan, nothing indicates a problem. Also the dump file shows there is a problem with "ntoskrnl.exe" Microsoft kernel system. What is causing that? Also do i have to run the scan for "f" drive for chkdsk command? or each drive individually?

Thanks.
My System SpecsSystem Spec
.

10 Nov 2018   #4
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
10 Nov 2018   #5
invoker90

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here it is

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-DMBTQ-6MD43-94B7V
Windows Product Key Hash: ofA8MS+NklANv/VIWdwOxAaXROg=
Windows Product ID: 00371-OEM-9371503-53777
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {E656050E-E2A0-4764-88D6-640D94941F0B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.180908-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E656050E-E2A0-4764-88D6-640D94941F0B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-94B7V</PKey><PID>00371-OEM-9371503-53777</PID><PIDType>8</PIDType><SID>S-1-5-21-3340274280-3476206411-4237748744</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3603</Version><SMBIOSVersion major="2" minor="6"/><Date>20121109000000.000000+000</Date></BIOS><HWID>0CA93807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-715-053777-02-1033-7601.0000-0302016
Installation ID: 015263591740101046999220304686453270058340635164116451
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 94B7V
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 11/10/2018 2:21:21 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:18:2018 16:06
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAIAAgABAAEAAgADAAAAAwABAAEA1gQsKPB6FT986RpdJqBWUayLd/au0srEzzv0m3KKvkEucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  BGRT			ALASKA		A M I
My System SpecsSystem Spec
10 Nov 2018   #6
invoker90

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I've done the chkdsk command and there seems to be no problem at all with it. Everything looks good so far.
My System SpecsSystem Spec
10 Nov 2018   #7
axe0

Windows 10 Pro
 
 

Could you run Windows Update and verify it is completely updated.
My System SpecsSystem Spec
10 Nov 2018   #8
invoker90

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hello,

There is no updates available due to the fact that i updated everything in windows update.


Attached Thumbnails
BsoD windows 7 pro 64 bit, Please help-image_11.jpg  
My System SpecsSystem Spec
10 Nov 2018   #9
axe0

Windows 10 Pro
 
 




BsoD windows 7 pro 64 bit, Please help Diagnostic Test BsoD windows 7 pro 64 bit, Please help
 CPU TEST

Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 7 Forums

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

Make a photo of the result and post it.
My System SpecsSystem Spec
10 Nov 2018   #10
invoker90

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hello @axe0

As soon as i launched the stress test, i got a blue screen with a different error than what i had before.


Attached Thumbnails
BsoD windows 7 pro 64 bit, Please help-image_22.jpg  
My System SpecsSystem Spec
Reply

 BsoD windows 7 pro 64 bit, Please help




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