BSOD; hal.ddl/ntoskrnl.exe/pci.sys Mobile Desktop


  1. Posts : 1
    Win 7 Professional
       #1

    BSOD; hal.ddl/ntoskrnl.exe/pci.sys Mobile Desktop


    OS Name Microsoft Windows 7 Professional
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name USER-PC
    System Manufacturer Dell Inc.
    System Model Studio XPS 9100
    System Type x64-based PC
    Processor Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz, 3200 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date Dell Computer Corporation A02, 5/26/2010
    SMBIOS Version 2.6
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume3
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7601.24117"
    User Name user-PC\user
    Time Zone Eastern Standard Time
    Installed Physical Memory (RAM) 12.0 GB
    Total Physical Memory 12.0 GB
    Available Physical Memory 8.20 GB
    Total Virtual Memory 24.0 GB
    Available Virtual Memory 18.9 GB
    Page File Space 12.0 GB
    Page File C:\pagefile.sys

    Recently repurposed this desktop to be used on a mobile stand and has been crashing ever since. It boots successfully after a windows repair or opening up the case and messing around with the RAM. Thanks in advance for the help.
      My Computer


  2. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #2

    There is a problem with the PCI Express Root Port on the mobo. I suggest reinstalling the mobo drivers.
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3

    Update the Intel chipset/usb drivers from Dell.
      My Computer


 

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