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Windows 7: BSOD occurs on startup every ten (or so) boot ups, normal in between

10 Dec 2018   #1
CWhit

Windows 7 Professional 64-bit
 
 
BSOD occurs on startup every ten (or so) boot ups, normal in between

I have been experiencing BSOD every ten or so boots of my computer. I have no troubles in between and after the BSOD my computer does successful system restores, only to run into the BSOD a few start ups later.
It has been occurring now for about 3 months.

I am sorry I do not have any more specific information, but my PC really has no other problems other than this occasional BSOD issue. I will be more than happy to add any information that someone might need to help upon request!

Any assistance in helping me understand/fix the issue would be greatly appreciated. Thanks!


My System SpecsSystem Spec
.
12 Dec 2018   #2
axe0

Windows 10 Pro
 
 

Hi CWhit,

Please uninstall Gigabyte OC Guru or update it.
It looks like there's a bug in one of the drivers Gigabyte OC Guru uses, all crashes of this year are due to an issue with the exact same instructions.

Code:
4: kd> .trap 0xfffff880039b8450
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000ffffffff rbx=0000000000000000 rcx=fffff8800750a930
rdx=fffff8800750c578 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88007509bb4 rsp=fffff880039b85e0 rbp=fffff8800750c5bc
 r8=0000000000000001  r9=00000000ffffffff r10=0000000000000001
r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
AppleCharger+0x2bb4:
fffff880`07509bb4 498b14de        mov     rdx,qword ptr [r14+rbx*8] ds:00000000`00000000=????????????????
Basically, the driver tries to move data from one location (r14 + rbx * 8) to another location (rdx), presumably this other location is not available to be written to.
What this driver should have done is check whether it could write to this other location before actually trying it.

Considering the age, an update probably will fix this.
Code:
4: kd> lmvm AppleCharger
Browse full module list
start             end                 module name
fffff880`07507000 fffff880`0750f000   AppleCharger T (no symbols)           
    Loaded symbol image file: AppleCharger.sys
    Image path: \SystemRoot\system32\DRIVERS\AppleCharger.sys
    Image name: AppleCharger.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Oct 25 02:51:02 2012 (50888CF6)
    CheckSum:         0000925E
    ImageSize:        00008000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
12 Dec 2018   #3
CWhit

Windows 7 Professional 64-bit
 
 
Axe0...

I have uninstalled the Gigabyte OC Guru as you suggested. Your help and explanation are very much appreciated. Thank you!
My System SpecsSystem Spec
.

12 Dec 2018   #4
axe0

Windows 10 Pro
 
 

You're welcome!
My System SpecsSystem Spec
Reply

 BSOD occurs on startup every ten (or so) boot ups, normal in between




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