Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Windows 7 when shutting down

3 Weeks Ago   #1
ecosta

Windows 7 Ultimate x64
 
 
BSOD Windows 7 when shutting down

Hi folks!
I have issue on my PC BSOD "BC Code 10d" when shutting down every time.
I need help on your expertise to solve this issue.
Thanks in advance.
Regards

Edson




Attached Files
File Type: rar EDSON-PC-19_12_2018_194953,32.rar (956.0 KB, 6 views)
My System SpecsSystem Spec
.
3 Weeks Ago   #2
wither 2

Windows 7 Pro SP1 64 bit
 
 

Hi ecosta-

Go to Accessories. Right click on Command Prompt and select "run as administrator."

Type in sfc /scannow and let it run. Does it find any problems?
My System SpecsSystem Spec
3 Weeks Ago   #3
ecosta

Windows 7 Ultimate x64
 
 

Hi wither 2!


Thanks for relpy!


YES! I find problems!



I perfom the "sfc/ scannow" and the program shows follow:

"Windows Resources Protection found corrupt files but was unable to fix some of them. Details are include in the CBS.Log windir\Logs\CBS\CBS.Log. For example C:\Windows\Logs\CBS\CBS.Log."


Any tips to fix SO?



Thanks in advance.
Regards

Edson








My System SpecsSystem Spec
.

3 Weeks Ago   #4
wither 2

Windows 7 Pro SP1 64 bit
 
 

Are you still getting the BSOD?

If so, run the scan two more times, rebooting after each time it runs.

If you still get the BSOD, please provide the cbs.log file.
My System SpecsSystem Spec
3 Weeks Ago   #5
ecosta

Windows 7 Ultimate x64
 
 

Hi

yes! still getting the BSOD.

I run the scan two times, rebooting after each time it runs and BSOD occurs when shutting down...

each time sfc/ scannow runs, shows same message:

"Windows Resources Protection found corrupt files but was unable to fix some of them. Details are include in the CBS.Log windir\Logs\CBS\CBS.Log. For example C:\Windows\Logs\CBS\CBS.Log."

I attached the cbs.log file(format *.rar).


The Best Regards


Edson


Attached Files
File Type: rar CBS.rar (109.4 KB, 4 views)
My System SpecsSystem Spec
3 Weeks Ago   #6
wither 2

Windows 7 Pro SP1 64 bit
 
 

Download and reinstall the latest driver for your graphics card.
My System SpecsSystem Spec
3 Weeks Ago   #7
ecosta

Windows 7 Ultimate x64
 
 

Hi

I reinstall the latest driver for my graphics card and still getting BSOD when when shutting down.


i run sfc/ scannow two times and each time sfc/ scannow runs, shows same message error.


I check corrupted files are:

Cannot repair member file [l:24{12}]"nvwgf2um.dll" of nv_lh.inf
Cannot repair member file [l:22{11}]"nvd3dum.dll"
Cannot repair member file [l:24{12}]"nvlddmkm.sys"
Cannot repair member file [l:24{12}]"nvd3dumx.dll"
Cannot repair member file [l:18{9}]"nv_LH.inf"
Cannot repair member file [l:26{13}]"nvwgf2umx.dll"
Cannot repair member file [l:24{12}]"nvwgf2um.dll"


But, this files are installed last driver geforce.




Regards


Edson
My System SpecsSystem Spec
3 Weeks Ago   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Ecosta,

looks like its stuck with the drivers,

please read download and run DDU from here,
Official Display Driver Uninstaller DDU Download

follow the instructions to reinstall
note Windows will install defaults so dont panic


Roy
My System SpecsSystem Spec
3 Weeks Ago   #9
ecosta

Windows 7 Ultimate x64
 
 

Hello Roy!


Thanks for support!



I run DDU and follow the instructions to reinstall the nvidia drivers.


I reinstall again the latest driver for my graphics card and still getting BSOD (same BC CODE: 10d) when when shutting down.


I run sfc /scannow two times again.



Regards


Edson
My System SpecsSystem Spec
3 Weeks Ago   #10
wither 2

Windows 7 Pro SP1 64 bit
 
 

In Control Panel, Device Manager, Display Adapters, NVIDIA...................... are there any errors (yellow/black ? mark) shown?

You said this happens when you're shutting down the computer. I assume you mean that you're purposely shutting it down and then the BSOD occurs. Is that true?
My System SpecsSystem Spec
Reply

 BSOD Windows 7 when shutting down




Thread Tools




Similar help and support threads
Thread Forum
BSOD while shutting down Windows 7 32bit PC
I have the above mentioned problem on my brother's desktop PC, which I recently did a complete fresh install of Windows 7 Ultimate 32bit, after he complained that he has been experiencing some slow down and also one major issue was that the PC was frequently asking for either a Windows Repair or...
BSOD Help and Support
while shutting down windows 7 it bsod
hello all i need some help, i have many bsod on my new gameing computer but 1 of them is when i shut down my computer ever nite it says shutting down then dam it turns off super fast then when i star it up its like it bsod while shutting down it says your computer did not shut down properly any...
Windows Updates & Activation
BSOD when shutting down Windows 7
My OS is a Full Retail version of Windows 7 Home Premium 64-bit. My system has around six months of use with the same Windows installation. In the last two months I've been experience some random BSODs when turning off my PC. They would happen one day and I would experience them again one or two...
BSOD Help and Support
BSOD Windows not shutting down
When shutting down the pc it just restarts and I have to manually just press the button and thoughts how to fix this? Thanks guys
BSOD Help and Support
BSOD while Shutting Down the Windows
I have recently bought a Kingston DDR2 2GB KVR800D2N6/2G and installed Windows 7 Ultimate x64. It has been happening recently that when I shut down the computer, my PC goes BSOD. Please help me in diagnosing this problem. Thank you.
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:13.
Twitter Facebook Google+