Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSODs, now hard waits, file attached

1 Week Ago   #11
buckyswider

Windows 7 Premium x64
 
 

New logile attached...




Attached Files
File Type: zip BUCKY-PC-Mon_01_07_2019__81042_87.zip (3.14 MB, 1 views)
My System SpecsSystem Spec
.
1 Week Ago   #12
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by buckyswider View Post
Wow, thanks- I learned something new today. I thought that if I had the same type RAM sticks with the same frequency ratings that all would be compatible (especially if they're installed in the properly paired slots). But apparently not. I will remove the two 4GB sticks and see if that makes a difference. I have been running this way for 3+ years with no issues, but hey, until a cause is found anything can be suspect. Did you see anything in any of the dumps that lead you to this or was it just a 'best practices' check of my RAM specs??

Thanks again!
It's definitely best practice, but that's not why I mentioned it.
I mentioned it, because it's not uncommon for system incompatibility to cause issues.


Please update the Intel usb chipset drivers from Dell, it looks like they are repeatedly causing issues and they're a little outdated.
Code:
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`172f4bf0 fffff800`04b53798 fffffa80`0cf5ec60
Debug session time: Mon Jan  7 05:17:46.872 2019 (UTC + 1:00)
System Uptime: 0 days 2:14:33.684
0: kd> !irp fffffa80`0cf5ec60
Irp is active with 7 stacks 5 is current (= 0xfffffa800cf5ee50)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 fffffa80172f4bf0 00000000 fffff88007b8ba2c-fffffa80172e91a0 Success Error Cancel pending
	       \Driver\iusb3hub	RtsUStor
			Args: 00000000 00000001 00000001 00000000
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 fffffa80172e9050 00000000 00000000-00000000    pending
	       \Driver\RSUSBSTOR
			Args: 00000000 00000001 00000001 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-fffffa801d283400    

			Args: 00000000 00000000 00000000 00000000
0: kd> lmvm iusb3hub
Browse full module list
start             end                 module name
fffff880`04e3d000 fffff880`04e9c000   iusb3hub T (no symbols)           
    Loaded symbol image file: iusb3hub.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3hub.sys
    Image name: iusb3hub.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Mar 29 13:36:15 2013 (51558ABF)
    CheckSum:         00064C0C
    ImageSize:        0005F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
1 Week Ago   #13
buckyswider

Windows 7 Premium x64
 
 

Thanks again! Is this the one you're referencing? It's the only USB driver on the dell support site for my service tag #:

Access Denied

OK, it won't let me paste the link, but it's:

ntel USB3.0 xHCI Driver

This package provides Intel USB 3.0 xHCI Driver Installation and is supported on XPS 8700 running the following Windows Operating systems: Windows 7.
Fixes & Enhancements
Fixes
- Not Applicable

Enhancements
- Enhanced Intel chipset compatibility
Version
Version 2.5.0.19, A02
Category
Chipset
My System SpecsSystem Spec
.

1 Week Ago   #14
axe0

Windows 10 Pro
 
 

Yes, that's the one.
My System SpecsSystem Spec
1 Week Ago   #15
buckyswider

Windows 7 Premium x64
 
 

OK, it's been updated, thanks! Will keep you posted on the hang/crash situation. I have also noticed what may be abnormal behavior on my 2nd monitor (or maybe just things I never noticed before) so that is also disconnected.
My System SpecsSystem Spec
1 Week Ago   #16
buckyswider

Windows 7 Premium x64
 
 

No good, another hang overnight.
My System SpecsSystem Spec
5 Days Ago   #17
axe0

Windows 10 Pro
 
 

Could you uninstall the device in device manager, including the drivers, and reboot your system.
My System SpecsSystem Spec
5 Days Ago   #18
buckyswider

Windows 7 Premium x64
 
 

Thanks once again Axe0. I have done that and after reboot it automagically re-installed with the latest NVIDIA driver version 25.21.14.1735 dated 12/11/2018. I think this is one I had installed manually before, but maybe this different method of installation will yield better results.

Yesterday I started getting the hangs more frequently, and this morning I had a BSOD which implicated NVIDDMKM,SYS (bccode 116) so I did replace the video card this morning with a new piece of the same model- but still had a hang a few hours later.

Will update when the machine next hangs/BSOD (or if it doesn't in the next 24 hours).
My System SpecsSystem Spec
5 Days Ago   #19
buckyswider

Windows 7 Premium x64
 
 

Well, two hours later another hang...beginning to think i need an exorcist...
My System SpecsSystem Spec
5 Days Ago   #20
buckyswider

Windows 7 Premium x64
 
 

I wonder if getting an ATI based video card and using DDU to obliterate the NVIDIA install(s) would be a worthwhile endeavor? If it fixes it all the better; if it doesn't, it eliminates the NVIDIA driver from suspicion...
My System SpecsSystem Spec
Reply

 Random BSODs, now hard waits, file attached




Thread Tools




Similar help and support threads
Thread Forum
Random BSODs - BCCode:7e - W7 Forum dumps attached
Hello, Please could you help me understand the problem here. I have been getting random restarts which are not actually bringing up blue screens but still causing Windows to shut down unexpectedly. When it crashes, there is a second or two of white noise then it restarts from the Bios screen....
BSOD Help and Support
Random BSODs, dmps attached
I recently started getting BSODs this week, 3 to be exact. 2 happened while I was just browsing the web and 1 happened while playing DayZ. My computer has also restarted itself about 3 times out of nowhere. These ones show up as "Kernel-Power", "Event: 41". The only recent changes to my system are...
BSOD Help and Support
Random BSOD (SF diag zip file attached)
I am getting a random BSOD on my dell laptop, it starts up and works fine, but then suddenly a BSOD takes place, even if I am leaving it alone (without working). in safe mode it don't at all appear even if i leave it for a day my drivers are all up to date I did install the windows 2 times, it...
BSOD Help and Support
BSOD at random. dmp File attached.
I have the compressed zip file attached. I built this computer a couple months ago. Everything has seemed fine until now. I have noticed usb devices all stop all of a sudden and I will have to restart the computer. Upon booting up windows none of the devices are recognized. I have to unplug them...
BSOD Help and Support
Random BSODS {Blue Screen Viewer Logs Attached} Please HELP!
Hello. So, i saw another thread in here which a guy stated his problems and posted a very brief debug log and then you guys simply helped him! Since that seemed very helpful, im also going to give a try. http://i50.tinypic.com/21o1ptu.png http://i47.tinypic.com/2hewr2g.png...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:58.
Twitter Facebook Google+