BSOD/PSOD, Windows has recovered from an unexpected shutdown.


  1. Posts : 6
    Windows 7 Ultimate x64
       #1

    BSOD/PSOD, Windows has recovered from an unexpected shutdown.


    Solved.
    Last edited by aXcen7z; 05 Jan 2015 at 00:30.
      My Computer


  2. Posts : 1,269
    Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
       #2

    Have you scanned for malware lately?


    This: Halmacpi.dll is the Windows HAL (Hardware Abstraction Layer)

    Caused this to crash:

    ntkrnlpa.exe

    Gathered info:

    Ntkrnlpa.exe is part of the Windows Kernel as are Ntoskrnl.exe and ntkrnlmp.exe. These files install as part of your Windows NT/2000/XP/2003 operating system and are needed at boot time. You'll find them your Windows\System32 folder. Trying to disable or remove these files could have undesirable effects. You'll find more information at http://support.microsoft.com/kb/887675. You'll find information about a vulnerability in the Windows Kernel involving these files at http://support.microsoft.com/kb/931784.

    [out of date info somewhat since 7/8 aren't listed but....]

    If the kernal gets corrupted, you can try a system repair, info is in tutorials, if it fails you have to wipe and drop a fresh 7.

    But I'd be checking for malware before going there plus it could be RAM causing issues, and without checking that first, no amount of OS repair/reinstall will stop the problem.
      My Computer


  3. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #3

    0x124 is some kind of hardware fault. Since your display turns pink try clleaning out the GPU card in case it is overheating.

    Install Service Pack 1 also and check for a BIOS update, yours is from 2009 but may be the latest.

    Some hardware tests to run.


    Hard drive(s)test(s):
    Pick one for your HDD brand or use Seatools.
    7 Free Hard Drive Testing Software Tools

    RAM (memory) test:
    This will require memtest on a bootable CD or USB stick.
    RAM - Test with Memtest86+
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 09:30.
Find Us