3 Bluescreen in 30 minutes. Help!


  1. Posts : 6
    windows 7 32-bit
       #1

    3 Bluescreen in 30 minutes. Help!


    Had 3 BlueScreen in few minutes while playing Dragon Age.
    But I had many last week using Firefox or simply from the desktop.
    Can someone examine the minidump attached?

    Thank you in advance.....
    Gualtiero
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Gualtiero said:
    Had 3 BlueScreen in few minutes while playing Dragon Age.
    But I had many last week using Firefox or simply from the desktop.
    Can someone examine the minidump attached?

    Thank you in advance.....
    Gualtiero
    Hi and welcome Gualtiero

    I took a quick look at 2 of the three dumps. there are 3 issues
    first old drivers the below at least need to be updated especially
    \dxgkrnl.sys
    Second memory corruption
    DL and run memtestx86 for several hours (prefered over night)
    run a system file check
    type cmd in search>right click and run as admiin>sfc /scannow

    Let us know the results

    Ken J++






    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\K\Desktop\112509-14991-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*d:\symbols*Symbol information
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x82c11000 PsLoadedModuleList = 0x82d59810
    Debug session time: Wed Nov 25 12:24:41.034 2009 (GMT-5)
    System Uptime: 0 days 1:08:18.751
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................................
    Loading User Symbols
    Loading unloaded module list
    ........
    2: kd> ! analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced. This cannot be protected by try-except,
    it must be protected by a Probe. Typically the address is just plain bad or it
    is pointing at freed memory.

    Arguments:
    Arg1: ffffffea, memory referenced.
    Arg2: 00000000, value 0 = read operation, 1 = write operation.
    Arg3: 92f40944, If non-zero, the instruction address which referenced the bad memory
    address.
    Arg4: 00000000, (reserved)

    Debugging Details:
    ------------------

    Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys


    Could not read faulting driver name


    READ_ADDRESS: GetPointerFromAddress: unable to read from 82d79718
    Unable to read MiSystemVaType memory at 82d59160
    ffffffea

    FAULTING_IP:
    dxgkrnl+1c944
    92f40944 8b432c mov eax,dword ptr [ebx+2Ch]

    MM_INTERNAL_CODE: 0

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0x50

    PROCESS_NAME: daorigins.exe

    CURRENT_IRQL: 0

    TRAP_FRAME: a53a1738 -- (.trap 0xffffffffa53a1738)
    ErrCode = 00000000
    eax=00000000 ebx=a53a1b64 ecx=00000000 edx=00000000 esi=ab82e510 edi=00000000
    eip=92f40944 esp=a53a17ac ebp=a53a1b44 iopl=0 nv up ei pl nz na po nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
    dxgkrnl+0x1c944:
    92f40944 8b432c mov eax,dword ptr [ebx+2Ch] ds:0023:a53a1b90=00000000
    Resetting default scope

    LAST_CONTROL_TRANSFER: from 82c575f8 to 82c968e3

    STACK_TEXT:
    a53a1720 82c575f8 00000000 ffffffea 00000000 nt!MmAccessFault+0x106
    a53a1720 92f40944 00000000 ffffffea 00000000 nt!KiTrap0E+0xdc
    WARNING: Stack unwind information not available. Following frames may be wrong.
    a53a1b44 92f42a2b 86adf008 a53a1cb8 37c9ffba dxgkrnl+0x1c944
    a53a1d28 82c5442a 0c38fb3c 0c38fc90 76df64f4 dxgkrnl+0x1ea2b
    a53a1d28 76df64f4 0c38fb3c 0c38fc90 76df64f4 nt!KiFastCallEntry+0x12a
    0c38fc90 00000000 00000000 00000000 00000000 0x76df64f4


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    dxgkrnl+1c944
    92f40944 8b432c mov eax,dword ptr [ebx+2Ch]

    SYMBOL_STACK_INDEX: 2

    SYMBOL_NAME: dxgkrnl+1c944

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: dxgkrnl

    IMAGE_NAME: dxgkrnl.sys


    DEBUG_FLR_IMAGE_TIMESTAMP: 4ac54de1

    FAILURE_BUCKET_ID: 0x50_dxgkrnl+1c944

    BUCKET_ID: 0x50_dxgkrnl+1c944

    Followup: MachineOwner
    ---------

    OLD DRIVERS

    secdrv.SYS 0xa3aef000 0xa3af9000 0x0000a000 0x45080528 9/13/2006 8:18:32 AM
    RivaTuner32.sys 0xa3bc8000 0xa3bca380 0x00002380 0x469d14dd 7/17/2007 2:13:33 PM
    AsIO.sys 0x90701000 0x90702440 0x00001440 0x47663cfc 12/17/2007 4:10:20 AM
    MTiCtwl.sys 0x8c744000 0x8c74d000 0x00009000 0x490e9520 11/3/2008 1:07:28 AM
    Rt86win7.sys 0x907d9000 0x907fe000 0x00025000 0x49a65b16 2/26/2009 4:04:22 AM

      My Computer


  3. Posts : 6
    windows 7 32-bit
    Thread Starter
       #3

    > first old drivers the below at least need to be updated especially \dxgkrnl.sys
    How do I update this driver?

    >
    type cmd in search>right click and run as admiin>sfc /scannow
    Done. Everything is fine. No problem detected.

    >
    DL and run memtestx86 for several hours (prefered over night)
    I'll test memory tomorrow and let you know.

    Thank you very much for your quick reply.

    P.S. (Just uninstalled AVG, read somewhere it could be the reason of my troubles)
      My Computer


 

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