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Windows 7: Multiple laptop issues - BSODs, mouse & keyboard locking up, etc.

2 Weeks Ago   #51

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Well, it's been 3 weeks and I haven't experienced any crashes, so apparently the USB 3.0 Root Hub is what's causing them.

I'm not sure where I should go from here, though. In the past (when the constant USB connect/disconnect noises were my laptop's main issue), I tried updating that device's driver, uninstalling it and reinstalling it, and according to the Properties window, the driver (as well as the driver for the USB Composite Device) is up to date.

My System SpecsSystem Spec
2 Weeks Ago   #52

Windows 10 Pro 64bit

You seem to have pinpointed the problem. You could try and get some advice from HP or continue to explore settings related to the USB 3 port. Also try Googling the error now you know what is triggering it, in case someone else has reported it and solved the problem.
My System SpecsSystem Spec
2 Weeks Ago   #53

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

The only instance of this problem I found after doing a Google search was solved by the poster uninstalling and reinstalling the driver. I've tried doing that again to see if that makes any difference, but to be honest, I don't have the highest of hopes at this point.
My System SpecsSystem Spec

1 Day Ago   #54

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

I haven't had any BSODs since my last post here, but today my mouse and keyboard locked up again.

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 Multiple laptop issues - BSODs, mouse & keyboard locking up, etc.

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