New
#61
Another BSOD today. No USB devices plugged in, and it's been less than a week since the last crash.
What should I do?
Multiple laptop issues - BSODs, mouse & keyboard locking up, etc.
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Posts : 50 Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 Thread Starter
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New #62
Update:
Graphics driver (Download Intel(R) Graphics Driver for Windows* [15.45])
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Posts : 50 Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 Thread StarterNew #63
Thank you for the reply, but I'm afraid installing that driver didn't help. I had another BSOD today, and as usual, no USB devices were plugged in at the time. I was getting occasional "USB device not recognized" error messages in the days leading up to this latest crash, but I never had a USB device plugged in whenever I got one of these errors.
I've started to notice a pattern: a lot of the time (though not always), a BSOD happens when I'm playing a video on Twitch.
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New #64
Go to Device Manager and see if there are yellow exclamation marks. How are these, enter the properties of the device with this exclamation mark and paste the ID of this device
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New #65
Hi Leaflove,
To find out if all your hardware device drivers are working correctly you can check for any yellow triangles in the Device Manager [Start => Control Panel => Device Manager => Expand ALL nodes].
If there are any yellow triangles you can view the Device Status [it will give you the Error message / Error code] of the problem[s] by right-clicking the item with the Error => Properties => General tab.
I hope this helps!
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Posts : 50 Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 Thread StarterNew #66
Okay -- I checked Device Manager, but there were no yellow exclamation marks there.
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New #67
Do you still have a message that the USB device is not recognized? As it disappears from time to time, wait for it to appear and then check the Device Manager
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Posts : 50 Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 Thread StarterNew #68
The USB error message hasn't appeared again yet, but my mouse and keyboard locked up again today. I've attached the logs, in case they reveal anything.
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New #69
Do you still have blue screens? Because the last logs are from June. From what I see a USB controller is damaged. Maybe I missed it, but you were with the laptop on the computer service?
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Posts : 50 Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 Thread StarterNew #70
The last BSOD I had was a week ago. I'm afraid I don't understand your other question, though.
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