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Windows 7: BSOD While General Use

08 Feb 2019   #1
probuddha

Win 7 Professional 64 bit
 
 
BSOD While General Use

Faced a BSOD after a long time. I had the Tencent Gaming Buddy open in idle mode and Chrome with two tabs open

DM Log attached

Kindly advise

Thanks




Attached Files
File Type: zip PB-PC-08_02_2019_161304_65.zip (1.57 MB, 3 views)
My System SpecsSystem Spec
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08 Feb 2019   #2
wither 2

Windows 7 Pro SP1 64 bit
 
 

Which driver are you using for your graphics card?
My System SpecsSystem Spec
09 Feb 2019   #3
probuddha

Win 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by wither 2 View Post
Which driver are you using for your graphics card?
Crimson Edition 16.2.1 Beta
My System SpecsSystem Spec
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09 Feb 2019   #4
wither 2

Windows 7 Pro SP1 64 bit
 
 

That's the correct one for your graphics card. I asked because it appears the problem is with an ATI file. I don't have time right now to look further. Will try to get to you later.
My System SpecsSystem Spec
09 Feb 2019   #5
probuddha

Win 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by wither 2 View Post
That's the correct one for your graphics card. I asked because it appears the problem is with an ATI file. I don't have time right now to look further. Will try to get to you later.
Please take your time. Thank you so much
My System SpecsSystem Spec
10 Feb 2019   #6
wither 2

Windows 7 Pro SP1 64 bit
 
 

Did you have this problem before you updated to the Crimson driver?

If you temporarily disable the driver for your graphic card, do you still get the BSOD?
My System SpecsSystem Spec
10 Feb 2019   #7
steve747

windows 7 home premium 64 bit
 
 

Hello. I don't know what a crimson driver is. I don't think i have it. I haven't disabled the graphics card as it won't stay on the desktop screen long enough for me to disable it. It goes too quick to the blue screen
My System SpecsSystem Spec
10 Feb 2019   #8
wither 2

Windows 7 Pro SP1 64 bit
 
 

You said you have the Crimson Edition 16.2.1 Beta so I assume you understood what I was talking about. Did you install it?

To disable your graphics card driver, go to Control Panel, Device Manager, Display Adapters. Double click on your graphics card name. In the Driver tab, select Disable. Apply. You'll be running on the mobo graphics chipset so you might not have the same screen display resolution.
My System SpecsSystem Spec
10 Feb 2019   #9
steve747

windows 7 home premium 64 bit
 
 

Hello. I don't have a crimson edition, I never mentioned it and I don't know what it is. Anyway, I followed your suggestion to disable the graphics card (nvidia 610gt) I managed to do it before it went to a blue screen but no luck it booted up then went to the blue screen again after about a minute. Then I managed a reboot and removed the video card from device manager, but it went to blue screen again. So it appears to not be the video card. Now I'll have a hard time re installing it via the cd as it keeps going to blue screen quite quickly
My System SpecsSystem Spec
11 Feb 2019   #10
wither 2

Windows 7 Pro SP1 64 bit
 
 

I was referencing the response in post #3 in regards to the graphics driver. I didn't realize you aren't the original author of this thread and you jumped in so, I don't know what your actual problem is. Would you explain it in more detail and whether or not you can get to Safe Mode. Probably should have been a new thread.

For BSOD's, you should follow the instructions here-
Blue Screen of Death (BSOD) Posting Instructions
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 BSOD While General Use




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