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Windows 7: BSOD Reference_by_pointer, error 0x00000018

15 Feb 2019   #1
Iori3310

Windows 7 64 Bit
 
 
BSOD Reference_by_pointer, error 0x00000018

Hello.

I am posting here after a long time. Hoping to get some solution ASAP.

I am getting this BSOD Reference_by_pointer error 0 x 18 for couple of times. I don't know what causing the problem so I am posting here. Please help me find a solution.

I have attached the required zip file with the post.

Please help me out.

TIA.
Iori




Attached Files
File Type: zip Iori3310-PC-Fri_02_15_2019_184905_19.zip (1.46 MB, 12 views)
My System SpecsSystem Spec
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15 Feb 2019   #2
philc43

Windows 10 Pro 64bit
 
 

It looks to me as if you need to update your graphics drivers.

PRIMARY_PROBLEM_CLASS: X64_0x18_CORRUPT_REF_COUNT_atikmdag+2a384

Visit your MB website or update directly from the AMD graphics website.
My System SpecsSystem Spec
15 Feb 2019   #3
Iori3310

Windows 7 64 Bit
 
 

My GPU is AMD Radeon HD 6670, a legacy GPU with a legacy software. Cannot update from the current version of the software as the website already mentioned it.

What can I do to prevent it?
My System SpecsSystem Spec
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16 Feb 2019   #4
philc43

Windows 10 Pro 64bit
 
 

It might be worth rolling back to an earlier driver as yours is an old card. Try one from 2015.

Use this, picking the one for Win 7 64bit: AMD Radeon™ HD 6670 Drivers & Support | AMD
My System SpecsSystem Spec
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 BSOD Reference_by_pointer, error 0x00000018




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