Recurring BSOD - error 0x00000019 and 0x100000c5


  1. ranvilles2
    Posts : 5
    Windows 10 Pro x64
       New #1

    Recurring BSOD - error 0x00000019 and 0x100000c5


    Hi there,

    Having some trouble trying to pinpoint what is causing these recurring BSODs.
    The machine in question is on 24/7 but not under significant load.

    FYI, since the latest BSOD I noticed both MalwareBytes and Avast were running on this machine and have now stopped MalwareBytes from running on startup in case the two were conflicting.

    Any help appreciated.
    Thanks in advance.
      My Computer
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  3. wither 2
    Posts : 2,246
    Windows 7 Pro SP1 64 bit
       New #2

    Hi ranvilles2- This is a Win 7 forum so it would be better if you posted in the Ten forum. However, at a quick glance-

    It's a driver problem.



    Are you using Avast? If so, I suggest that you uninstall/reinstall it.

    Also, open Control Panel, Device Manager. Look in Universal Serial Bus controllers to see if there are any problems noted.
      My Computer
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  4. ranvilles2
    Posts : 5
    Windows 10 Pro x64
    Thread Starter
       New #3

    Hi Wither,

    Apologies for the mix up but the question relates to a W7 machine and not the one listed in the specs.

    I'll proceed with the advice you've given and return with more information.

    Thanks
      My Computer
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