New
#71
Not sure where you learned English. If I wanted to TRUNCATE the test, I would have said so.
Not sure where you learned English. If I wanted to TRUNCATE the test, I would have said so.
The English I learned is mostly british English which from what I was told at school is a bit different from USA English, but in the end it is really about the interpretation.
Sorry to be gone so long. It became obvious that the only way to run Memtest would be if I had another computer to use for internet while it ran. Ran several days. Said it made Eighteen passes, no errors found. However, I'm clueless as to how or where to find the report. Somewhere I read that you have to MANUALLY save it at the end of the test run. Too late for that now, run has stopped.
Bought a new computer, but would like to get this old one fixed from BSOD so I can sell it.
Going to be a long time before I can post again, flying to another state to be with my parent, both dying.
The memtest suggested doesn't save anything in form of a report, as far as I know it only runs the test and nothing more.
Ok, so the Memtest86 showed zero errors after Eighteen passes.
Yet it just crashed BSOD again.
I'd like to get this finally fixed.
Since it has been some time, could you upload a new zip from the DM Log Collector please, so the new crash(es) can be looked at as well.
Supposedly, this log was saved to my desktop.
However, I cannot find it.
Could you please explain in extreme detail HOW to find and post this log? Seriously, I 've tried everything.
it is as if programmers DELIBERATELY hide things so that normal people can't use them.
I am literally screaming, ripping out hair, smashing furniture. This is insane.
This should be as easy as putting a key in a lock, not as hard as a dam rubiks cube.
Last edited by bearcat22; 20 Sep 2019 at 13:53.
The file that is requested should be located in %userprofile%\Desktop, as you know it (the zip file) is there after the command prompt of the tool closes, as you've found it earlier I'm surprised to read you've had so much trouble.
As an alternative, please do the following
- Open an admin command prompt
- Copy & paste the code below in the command prompt
- Go to your desktop
- Right click CollectedFiles folder and choose sent to and select compressed (zipped) folder
- Upload the zip.
Code:
md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table© %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&dxdiag /t %temp%\dxdiag.txt© %temp%\dxdiag.txt "%USERPROFILE%\Desktop\CollectedFiles\dxdiag.txt"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"® export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"® export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"
Ok, something you need to understand about me.
If I do not use something EVERY DAY, I will Forget it completely.
People demand that I give them my telephone number. Well, I DO NOT CALL MYSELF on the phone. EVER.
So, I do not have that number memorized.
When it comes to numbers and computers, I have a form of DYSLEXIA.
I cannot understand WHY things are so hidden, this makes me emotionallly upset.
The more upset I become, the less my brain functions.
I am not sure if this is correct or not:
Host Name: BLANCHE
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Organization: Hewlett-Packard Company
Product ID: 00359-OEM-8992687-00010
Original Install Date: 4/2/2011, 11:34:01 AM
System Boot Time: 9/20/2019, 1:38:04 PM
System Manufacturer: Hewlett-Packard
System Model: p6710f
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: AMD64 Family 16 Model 5 Stepping 3 AuthenticAMD ~3000 Mhz
BIOS Version: American Megatrends Inc. 6.05, 1/18/2011
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-05:00) Eastern Time (US & Canada)
Total Physical Memory: 16,127 MB
Available Physical Memory: 12,115 MB
Virtual Memory: Max Size: 21,883 MB
Virtual Memory: Available: 17,609 MB
Virtual Memory: In Use: 4,274 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\BLANCHE
Hotfix(s): 256 Hotfix(s) Installed.
[01]: KB2849697
[02]: KB2849696
[03]: KB2841134
[04]: KB2670838
[05]: KB2830477
[06]: KB2592687
[07]: KB971033
[08]: KB2305420
[09]: KB2393802
[10]: KB2479943
[11]: KB2491683
[12]: KB2492386
[13]: KB2506014
[14]: KB2506212
[15]: KB2506928
[16]: KB2533552
[17]: KB2534366
[18]: KB2545698
[19]: KB2547666
[20]: KB2552343
[21]: KB2556532
[22]: KB2560656
[23]: KB2563227
[24]: KB2564958
[25]: KB2574819
[26]: KB2579686
[27]: KB2603229
[28]: KB2604115
[29]: KB2620704
[30]: KB2621440
[31]: KB2631813
[32]: KB2639308
[33]: KB2640148
[34]: KB2644615
[35]: KB2647753
[36]: KB2654428
[37]: KB2660075
[38]: KB2661254
[39]: KB2667402
[40]: KB2676562
[41]: KB2679255
[42]: KB2685811
[43]: KB2685813
[44]: KB2690533
[45]: KB2698365
[46]: KB2705219
[47]: KB2709715
[48]: KB2719033
[49]: KB2719857
[50]: KB2724197
[51]: KB2726535
[52]: KB2727528
[53]: KB2729094
[54]: KB2732059
[55]: KB2732487
[56]: KB2736422
[57]: KB2742599
[58]: KB2750841
[59]: KB2761217
[60]: KB2763523
[61]: KB2770660
[62]: KB2773072
[63]: KB2786081
[64]: KB2791765
[65]: KB2799494
[66]: KB2799926
[67]: KB2800095
[68]: KB2807986
[69]: KB2808679
[70]: KB2813170
[71]: KB2813347
[72]: KB2813430
[73]: KB2834140
[74]: KB2840631
[75]: KB2843630
[76]: KB2847927
[77]: KB2852386
[78]: KB2853952
[79]: KB2857650
[80]: KB2861698
[81]: KB2862330
[82]: KB2862335
[83]: KB2862973
[84]: KB2864202
[85]: KB2868038
[86]: KB2871997
[87]: KB2884256
[88]: KB2891804
[89]: KB2893294
[90]: KB2893519
[91]: KB2894844
[92]: KB2898785
[93]: KB2900986
[94]: KB2908783
[95]: KB2909210
[96]: KB2909921
[97]: KB2911501
[98]: KB2912390
[99]: KB2918077
[100]: KB2919469
[101]: KB2923545
[102]: KB2925418
[103]: KB2929437
[104]: KB2931356
[105]: KB2936068
[106]: KB2937610
[107]: KB2943357
[108]: KB2952664
[109]: KB2953522
[110]: KB2957689
[111]: KB2962872
[112]: KB2964358
[113]: KB2966583
[114]: KB2968294
[115]: KB2970228
[116]: KB2972100
[117]: KB2973201
[118]: KB2976627
[119]: KB2977292
[120]: KB2977629
[121]: KB2978742
[122]: KB2984972
[123]: KB2985461
[124]: KB2987107
[125]: KB2990214
[126]: KB2991963
[127]: KB2999226
[128]: KB3003057
[129]: KB3006121
[130]: KB3006137
[131]: KB3008923
[132]: KB3010788
[133]: KB3011780
[134]: KB3013531
[135]: KB3020369
[136]: KB3020370
[137]: KB3020388
[138]: KB3021674
[139]: KB3021917
[140]: KB3021952
[141]: KB3022345
[142]: KB3023215
[143]: KB3025390
[144]: KB3030377
[145]: KB3032359
[146]: KB3034196
[147]: KB3035126
[148]: KB3037574
[149]: KB3038314
[150]: KB3045685
[151]: KB3046017
[152]: KB3046269
[153]: KB3049563
[154]: KB3054476
[155]: KB3055642
[156]: KB3058515
[157]: KB3059317
[158]: KB3060716
[159]: KB3064209
[160]: KB3065822
[161]: KB3065987
[162]: KB3067903
[163]: KB3068708
[164]: KB3071756
[165]: KB3072305
[166]: KB3074543
[167]: KB3074886
[168]: KB3075226
[169]: KB3075516
[170]: KB3075851
[171]: KB3078071
[172]: KB3078667
[173]: KB3080149
[174]: KB3083324
[175]: KB3083710
[176]: KB3086255
[177]: KB3087038
[178]: KB3087985
[179]: KB3093513
[180]: KB3093983
[181]: KB3097989
[182]: KB3100773
[183]: KB3102429
[184]: KB3102810
[185]: KB3107998
[186]: KB3108371
[187]: KB3108664
[188]: KB3109103
[189]: KB3109560
[190]: KB3110329
[191]: KB3112343
[192]: KB3118401
[193]: KB3121461
[194]: KB3123479
[195]: KB3124275
[196]: KB3126587
[197]: KB3127220
[198]: KB3133977
[199]: KB3134814
[200]: KB3135445
[201]: KB3137061
[202]: KB3138378
[203]: KB3138612
[204]: KB3138910
[205]: KB3139398
[206]: KB3139914
[207]: KB3139929
[208]: KB3140245
[209]: KB3141092
[210]: KB3142024
[211]: KB3142042
[212]: KB3145739
[213]: KB3146706
[214]: KB3146963
[215]: KB3147071
[216]: KB3148198
[217]: KB3148851
[218]: KB3149090
[219]: KB3150220
[220]: KB3150513
[221]: KB3154070
[222]: KB3156016
[223]: KB3159398
[224]: KB3160005
[225]: KB3161102
[226]: KB3161949
[227]: KB3170106
[228]: KB3172605
[229]: KB3175443
[230]: KB3177467
[231]: KB3179573
[232]: KB3184143
[233]: KB3185319
[234]: KB4014504
[235]: KB4019990
[236]: KB4040980
[237]: KB4054998
[238]: KB4095874
[239]: KB4099950
[240]: KB4338423
[241]: KB4344152
[242]: KB4457008
[243]: KB4457044
[244]: KB4459934
[245]: KB4470641
[246]
Network Card(s): 4 NIC(s) Installed.
[01]: 802.11n Wireless LAN Card
Connection Name: Wireless Network Connection
Status: Media disconnected
[02]: Realtek PCIe FE Family Controller
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 69.252.67.4
IP address(es)
[01]: 73.134.124.204
[03]: TAP-Windows Adapter V9
Connection Name: Local Area Connection 2
Status: Media disconnected
[04]: Microsoft Virtual WiFi Miniport Adapter
Connection Name: Wireless Network Connection 2
Status: Media disconnected
If you ran the command I posted in my previous post, there should be a new folder called CollectedFiles on your Desktop which should contain a couple of files. Is that folder present in %userprofile%\Desktop?
If the answer to the question is yes, then right-click the folder CollectedFiles and choose sent to and select compressed (zipped) folder. Then upload the zip file.