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Windows 7: Computer keeps on freezing, sometimes BSOD

04 Dec 2009   #21
torrentg

7600.20510 x86
 
 

Yes....wait for bsod to happen and when they don't you know you're good.

Or you can also see what drivers are on the system, just like before:

C:\Windows\System32\drivers


My System SpecsSystem Spec
.
04 Dec 2009   #22
matmos

windows 7
 
 

will do

and once again, i think that's just tremendous this great help, that's extremely nice of you so -

THANK YOU VERY VERY MUCH

My System SpecsSystem Spec
04 Dec 2009   #23
torrentg

7600.20510 x86
 
 

You're welcome. I enjoy fixing pc problems, especially for grateful users.
My System SpecsSystem Spec
.

04 Dec 2009   #24
matmos

windows 7
 
 
roller coaster of emotions here

well then i'm sure you'll be glad to continue helping me since this time the computer froze. after about two hours of a great time with it it decided for some reason (this time) to freeze and not to show a BSOD.

I see some DistributedCOM errors at the time before the freeze, event id 10005

- System

- Provider

[ Name] Microsoft-Windows-DistributedCOM
[ Guid] {1B562E86-B7AA-4131-BADC-B6F3A001407E}
[ EventSourceName] DCOM

- EventID 10005

[ Qualifiers] 49152

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2009-12-04T21:48:34.000000000Z

EventRecordID 7715

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel System

Computer amirG-PC

Security


- EventData

param1 1084
param2 WSearch
param3
param4 {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}


***************

and this as well

AvgLdx86 AvgMfx86 AvgTdiX discache MpFilter spldr Wanarpv6

as service control error.

its as if if the system was looking for those damn avg drivers. but why? i've uninstalled this program and thought it's out of my life.

man what a roller coaster of emotions here.

is there any more info i can post here to give a better picture of whats going on?

thanks!
My System SpecsSystem Spec
04 Dec 2009   #25
matmos

windows 7
 
 

should i delete all avg related files from the Prefetch folder as well?
My System SpecsSystem Spec
04 Dec 2009   #26
torrentg

7600.20510 x86
 
 

Yeah. Delete anything on the system that begins with avg, whether it's a folder or a file. You can use the search box in the top right of Windows Explorer while at the root of C:

Look in C:\Users\All Users too.
C:\Users\{your user name here}\App Data\Roaming

After deleting everything you can find, run jv16 Powertools set on most aggressive registry cleaning. If you can't find that available somehow, use CCleaner's registry cleaner instead.

Reboot and AVG stuff should be gone.
My System SpecsSystem Spec
04 Dec 2009   #27
usasma
Microsoft MVP

 
 

AVG Removal Tool: AVG Antivirus and Security Software - Tools download

Do you have other similar USB controller drivers on the system?
I wonder if this is a broken USB port? That may be causing the problems for you.

Right click on the unknown USB controller and select Properties.
Then select the Details tab, then select Hardware ID in the dropdown box
Copy down the 4 characters immediately after the VEN_ and the 4 characters immediately after the DEV_

Also, check the other USB controllers to see if they've got the same characters. If so, then it's most likely that that port is damaged.

What I can't understand is that disabling the device should keep it disabled even with a reboot. Could you try this again to see if it works? Do not uninstall it, just disable it.
My System SpecsSystem Spec
05 Dec 2009   #28
matmos

windows 7
 
 

hey

i used the jv16 software to clean the system and the avg remover tool and yet computer froze after about an hour or so.

regarding the usb host controller. it simply says UNKNOWN DEVICE. no info about it. same thing appears under hardware ID.

the only info about it is that microsoft is the driver provider and it dates back to 21/6/2006 and the driver version is 6.1.7600.16385
My System SpecsSystem Spec
05 Dec 2009   #29
matmos

windows 7
 
 

and another thing.

how come those following drivers failed to load? whats trying to load them?

The following boot-start or system-start driver(s) failed to load:
AvgLdx86
AvgMfx86
AvgTdiX
discache
MpFilter
spldr
Wanarpv6


thats another error thats occured in the hour when the system froze:

DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:
{9E175B6D-F52A-11D8-B9A5-505054503030}
My System SpecsSystem Spec
05 Dec 2009   #30
usasma
Microsoft MVP

 
 

You usually get the following message when going into Safe Mode:
Quote:
The following boot-start or system-start driver(s) failed to load:
AvgLdx86
AvgMfx86
AvgTdiX
discache
MpFilter
spldr
Wanarpv6
I'm pretty sure that this is being caused by that unknown USB device.
If you can't remove it from the system, then I'd have to suggest a new motherboard (but I'm not spending my money here - so it's your choice).

Good luck!
My System SpecsSystem Spec
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 Computer keeps on freezing, sometimes BSOD




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