Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD can't get into normal mode, BCCode: 3b

1 Week Ago   #21
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by dAstraea View Post
From what I remember I access it through the System Recovery Options. Btw, is it normal for you not to see your graphics card or idk what it's called in safe mode? coz i tried checking my dxdiag.exe and went to the display tab, there's nothing there to see.
That is normal yes.
In safe mode, only the very minimum is loaded. Many features you might be used to are not loaded in safe mode because they are not needed for Windows to function. The graphics card is one of the elements Windows doesn't necessarily need, because it has an alternative driver (Microsoft Basic Display Adapter) that is also used when you for example (re)install Windows without any driver or are temporarily uninstalling your display drivers to reinstall them.


My System SpecsSystem Spec
.
1 Week Ago   #22
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Vineet Garg View Post
Hi axe0 & dAstraea,
Greets,
@ axe0 : Sir, why he is not able to get the logs ? Does he have any problem with the page file or something like that ?

Just thoughts :
I know very little about BSODs but if it can be of any help ?
- Will it make any sense if he just try to boot into a win 7 RE which is full of utilities & drivers ? Can he get some information from there ? Would not it say better even if he is only able to boot there normally ? If my suspicion is right, I don't think a WinRE will be of much help.
- Would not it say that there is some serious software /driver / virus problem in the installed OS which is not even allowing him to boot ? A malware problem is quite rare with BSODs, I've personally never seen malware cause a BSOD with a situation I worked on

Thanks & Regards. ...
From the dumps I figured that something seriously wrong was going on, with the logs I requested I attempted to find out what the exact situation is. Since this is the first time that even in safe mode collecting those logs basically failed it gives an indication what's going on.

FYI, the pagefile is only related to the dumps, the other files have nothing to do with the pagefile and rely on built-in tools from Windows. As such I suspect, not entirely unexpected TBH, corruption in Windows which I expect to be related to another underlying problem.

Regarding the suggestions about Linux, Linux is usually one of the last options if most other suggestions have failed to identify the root cause and that's rarely the case since if most other options fail hardware troubleshooting will suffice.

@dAstraea, please run the following memory test. Unfortunately the built-in memory diagnostic test is known for not being the greatest.




BSOD can't get into normal mode, BCCode: 3b Diagnostic Test BSOD can't get into normal mode, BCCode: 3b
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.
My System SpecsSystem Spec
1 Week Ago   #23
Vineet Garg

Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
 
 

Hi axe0,
Sir,
Thanks for clearing all the doubts.

Thanks & Regards. ...
My System SpecsSystem Spec
.

1 Week Ago   #24
dAstraea

Windows Home Premium 64-bit
 
 

update: it's been running for almost 24 hours now and i got 6 passes and 0 errors


Attached Thumbnails
BSOD can't get into normal mode, BCCode: 3b-received_411340349661500.jpeg  
My System SpecsSystem Spec
1 Week Ago   #25
dAstraea

Windows Home Premium 64-bit
 
 

mylaptop suddenly shutdown idk what happened i didnt make it to 8 passes but there were no errors up to the 6th
My System SpecsSystem Spec
5 Days Ago   #26
axe0

Windows 10 Pro
 
 

Unfortunately that confirms my suspicion, your laptop should not have shutdown so that means the RAM or hard drive isn't causing issues. It would be either the CPU or motherboard, I would guess the motherboard though that there may be a defect causing power issues.
My System SpecsSystem Spec
Reply

 BSOD can't get into normal mode, BCCode: 3b




Thread Tools




Similar help and support threads
Thread Forum
BSOD BCCode 50. freezes in normal mode, works fine in safe mode
laptop has been randomly freezing. cursor disappears no keyboard function. only thing to do is manual shutdown. Now getting a BSOD error 50. any help?
BSOD Help and Support
BSOD Web browsing or normal activities. BCCode 101
Okay, so I decided to clean out my PC from dust and what not only to come across a problem. (I reapplied thermal paste to the CPU as well.) However to make things more complicated, before I cleaned it all out, I had trouble with an update. On June 14 late night I shut down my PC to be met with...
BSOD Help and Support
BSOD When Normal Web browsing or gaming, BCCode 101
Okay, so I decided to clean out my PC from dust and what not only to come across a problem. (I reapplied thermal paste to the CPU as well.) However to make things more complicated, before I cleaned it all out, I had trouble with an update. On June 14 late night I shut down my PC to be met with an...
Performance & Maintenance
BSOD during normal use = BCCode 50
Hi, apologies for this, I'm not at all a technical person, and I'm just after some advice to see if I can sort out my girlfriend's laptop. The laptop starts up fine, and you can log in without any problems, however after a few moments everything just goes black and reboots, saying that...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:32.
Twitter Facebook