Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Restarting at login

25 Nov 2009   #1

Windows 7 Ultimate Build 7600 x86
Restarting at login

Well, basically, my system restarts several seconds after reaching the login screen, after a few minutes of "Please wait..." on my screen. Even if I do manage to login, it logs off my user account and goes into "Please wait..." then restarts after a few minutes.

This started when my VIPRE Antivirus software caught a virus named 'svchosts.exe', apparently a Trojan Backdoor. When I pressed ok to confirm it, my user account logged off and went into the above mentioned situation.

I have doubts it is a hardware error since I can use the computer in safe mode with no problems. I also checked the memory and hard disks, and there seem to be no errors.

I checked the Event Viewer in safe mode and there seems to be nothing unusual. Only Spybot S&D seems to work in safe mode out of my current antivirus/antispyware programs, so I scanned my system with it and it found nothing.

I turned off automatic restarts at crash and tried again. There were two instances of BSOD, one with a Stop 7E error without pointing to any file and a Stop BE error pointing to Ntfs.sys. After that it went back to "Please wait..." and never BSOD'd again. The memory dump files were, mysteriously, empty.

I tried various solutions in case Ntfs.sys is indeed the cause but all of them indicated that there was nothing wrong with the system file or my hard drive or anything related to it.

Startup Repair using the Windows 7 disc turns up nothing as well. I can't even reinstall Windows 7 without formatting since I can't use the upgrade option in Safe Mode.

I really don't want to format and reinstall everything, so I'm saving that as a last resort.

If it helps, I upgraded to Windows 7 Ultimate 5 days ago from XP, borrowed a friend's copy of Vista without activating it then jumping to 7. I wanted to keep all my previous installed programs, files and settings.

Here are also my basic system specs if it helps:
ASRock ALiveNF7G-FullHD Motherboard
AMD Athlon 64 X2 4600+ Processor
ATI Radeon HD 4670 512MB Video Card
Windows 7 Ultimate Build 7600

I am at my college computer lab right now, will check back later for replies.

My System SpecsSystem Spec
25 Nov 2009   #2

7600.20510 x86

Hi. You can boot to the Windows 7 DVD to repair the situation. The VIPRE detection was most likely a false positive and it removed a file that Windows needs. Or it was infected and could not be repaired.

Use method 2.
My System SpecsSystem Spec
26 Nov 2009   #3

Windows 7 Ultimate Build 7600 x86

I can't do a system restore; I don't have a previous restore point.

EDIT: I attached two rar'd minidumps, hope that helps.
My System SpecsSystem Spec

26 Nov 2009   #4

Windows 7 Ultimate Build 7600 x86

Just posting that I've also uninstalled ATI Catalyst just in case that may be the cause, no go. I'll attempt to update the chipset later once I get home. Can someone look over those minidumps for me? Thanks.
My System SpecsSystem Spec

 Restarting at login

Thread Tools

Similar help and support threads
Thread Forum
Can't login to Windows 7. Sends me back to login screen every time.
This has never happened before. When I turn on the computer, the two accounts show up (both administrator) but whenever I click either of them, the screen just shows the Windows 7 login screen for a while without any text then sends me back to the account selection. This happens when I select...
General Discussion
d3 restarting computer at login
so it seems like everytime i try to start up d3, my whole computer restarts itself even when i have auto restart turned off. i've been browsing the whole day and couldn't find any solutions. i also couldn't find blizzard speaking up about this either and so i turn to win7forums. i followed the...
BSOD Help and Support
!! Restored image of windows, now wont login, login service error!!
Hi, my windows was set up like this: C: windows 7 F: all user accounts inluding default user ( users folder ) are on F drive. I imaged windows, and restored it on a different PC. On another HDD, I assigned it as F: and put a copy of the user folders on there. But now when it goes to log...
General Discussion
Multiple user accounts, 1 auto login , how to login to another account
Hi I have a unit i want to have 4 user accounts on and one of them should auto login. How do i change to one of my other 3 accounts? Change user doesnt work, just auto login. Im running Windows embedded standard 7 Best regards
General Discussion
Attempting to login to most websites results in login page refreshing.
When I attempt to log in to many sites (Hotmail, youtube, steam community, razerzone, thinkgeek, my bank, etc.) after hitting "login" the page refreshes to show both the username and password fields blank and I am not logged in. I'm running Windows home premium 64bit, and I'm using Firefox...
Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:00.
Twitter Facebook