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Windows 7: Blue screen while playing games like (Dota 2, CS:GO, Apex Legends)

20 May 2019   #1
invoker90

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Blue screen while playing games like (Dota 2, CS:GO, Apex Legends)

Hello,

I've been getting this blue screen only when playing games.

I've attached the log files as well.

Thanks in advance.




Attached Files
File Type: zip KEJAY-PC-Mon_05_20_2019_102549_87.zip (258.1 KB, 2 views)
My System SpecsSystem Spec
.
20 May 2019   #2
axe0

Windows 10 Pro
 
 

Please do the following
  • Open an admin command prompt
  • Copy & paste the code below in the command prompt
  • Go to your desktop
  • Right click CollectedFiles folder and choose sent to and select compressed (zipped) folder
  • Upload the zip.

Code:
Quote:
md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&dxdiag /t %temp%\dxdiag.txt&copy %temp%\dxdiag.txt "%USERPROFILE%\Desktop\CollectedFiles\dxdiag.txt"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"
My System SpecsSystem Spec
20 May 2019   #3
invoker90

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Please do the following
  • Open an admin command prompt
  • Copy & paste the code below in the command prompt
  • Go to your desktop
  • Right click CollectedFiles folder and choose sent to and select compressed (zipped) folder
  • Upload the zip.

Code:
Here you go.


Attached Files
File Type: zip KEJAY-PC-Mon_05_20_2019_102549_87.zip (1.98 MB, 2 views)
My System SpecsSystem Spec
.

22 May 2019   #4
axe0

Windows 10 Pro
 
 

It looks like the Asmedia USB controller drivers are causing issues. Could you uninstall it in device manager, reboot your system and check Windows Update for updates.
My System SpecsSystem Spec
23 May 2019   #5
invoker90

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by axe0 View Post
It looks like the Asmedia USB controller drivers are causing issues. Could you uninstall it in device manager, reboot your system and check Windows Update for updates.
I've uninstalled it, should i not install it anymore? because i cannot seem to make my other USB flash drives to work anymore. some USB slots are not working due to the fact that i don't have the driver installed
My System SpecsSystem Spec
23 May 2019   #6
axe0

Windows 10 Pro
 
 

Commonly Windows Update automatically installs drivers for it if you haven't installed any other drivers. Looking at the logs I assumed Windows Update was the one who had installed the drivers you removed, because the date of the drivers are years more recent than the onces ASUS provides for your motherboard.

If Windows Update hasn't installed drivers for it, and the device is not present in device manager, then install the drivers via device manager. Sometimes Windows installs the drivers upon a reboot.
My System SpecsSystem Spec
23 May 2019   #7
invoker90

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Commonly Windows Update automatically installs drivers for it if you haven't installed any other drivers. Looking at the logs I assumed Windows Update was the one who had installed the drivers you removed, because the date of the drivers are years more recent than the onces ASUS provides for your motherboard.

If Windows Update hasn't installed drivers for it, and the device is not present in device manager, then install the drivers via device manager. Sometimes Windows installs the drivers upon a reboot.

Still getting blue screen :/
My System SpecsSystem Spec
23 May 2019   #8
invoker90

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Commonly Windows Update automatically installs drivers for it if you haven't installed any other drivers. Looking at the logs I assumed Windows Update was the one who had installed the drivers you removed, because the date of the drivers are years more recent than the onces ASUS provides for your motherboard.

If Windows Update hasn't installed drivers for it, and the device is not present in device manager, then install the drivers via device manager. Sometimes Windows installs the drivers upon a reboot.

here is latest two dumps


Attached Files
File Type: rar dmpfiles.rar (86.6 KB, 3 views)
My System SpecsSystem Spec
24 May 2019   #9
MrPepka

Windows 8.1 Enterprise x64
 
 

1. Stop CPU overclocking
2. Update CPU-Z (or use a zip version that does not require installation)
My System SpecsSystem Spec
24 May 2019   #10
invoker90

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by MrPepka View Post
1. Stop CPU overclocking
2. Update CPU-Z (or use a zip version that does not require installation)
Tried it.... Didn't work. still getting BSOD

any other suggestions? :/
My System SpecsSystem Spec
Reply

 Blue screen while playing games like (Dota 2, CS:GO, Apex Legends)




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