BSOD (with increasing occurences after wiping ssd+reinstalling Win7)


  1. Posts : 4
    Windows 7 Home Premiumx64
       #1

    BSOD (with increasing occurences after wiping ssd+reinstalling Win7)


    I have been experience blue screens for the last two weeks or so, usually while playing a game (during LoL) but not always. I was on Win10 at the time and had decided that, since I wanted to go back to 7 anyways, I could start fresh and then work from a blank slate if the blue screens kept happening, so I wiped my ssd and started new on 7. Unfortunately, they are still happening and with more frequency. I'm still pretty new to building computers so assessing one for a blue screen is giving me a lot of grief, I would really appreciate any help. I have attached the files as requested in the instructions, I tried using bluescreenviewer to perhaps understand what was happening better but it was blank; however, my event viewer has plenty of critical events in it.
      My Computer


  2. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #2

    Open the .zip file and go to System Information.

    In Components, Problem Devices, you're missing a bunch of drivers.

    I'm not sure why the log generated by the BSOD isn't there. Also, I don't see any significant problems in the Event log.
      My Computer


  3. Posts : 4
    Windows 7 Home Premiumx64
    Thread Starter
       #3

    I really appreciate your answer. I'll try to download those drivers asap and get back to the thread!
      My Computer


  4. Posts : 4
    Windows 7 Home Premiumx64
    Thread Starter
       #4

    I've downloaded a few one them, atm I still am missing the multimedia controller, the pci simple communications controller, and whatever... "not available" could be. I downloaded realtek high definition audio drivers but.. it says that high definition audio cannot start in system information. However, when I go to device manager there are two high definition audio devices and only one has an exclamation mark on it, is that normal?
      My Computer


  5. Posts : 4
    Windows 7 Home Premiumx64
    Thread Starter
       #5

    I've had two blue screens since adding some of these drivers and now my mouse/keyboard lock for a good twenty seconds upon startup, here are the logs contained in a new zip..
      My Computer


  6. Posts : 188
    Windows 8.1 Enterprise x64
       #6

    The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    1st parameter - 0x0 = A machine check exception occurred.
    Code:
    Microsoft (R) Windows Debugger Version 10.0.17763.132 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [F:\052219-3463-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*
    Symbol search path is: SRV*
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.24441.amd64fre.win7sp1_ldr.190418-1735
    Machine Name:
    Kernel base = 0xfffff800`02a00000 PsLoadedModuleList = 0xfffff800`02c39c90
    Debug session time: Thu May 23 00:23:50.519 2019 (UTC + 2:00)
    System Uptime: 0 days 0:02:54.721
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800db90028, bf800000, 124}
    
    Probably caused by : GenuineIntel
    
    Followup:     MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800db90028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    KEY_VALUES_STRING: 1
    
    
    STACKHASH_ANALYSIS: 1
    
    TIMELINE_ANALYSIS: 1
    
    
    DUMP_CLASS: 1
    
    DUMP_QUALIFIER: 400
    
    BUILD_VERSION_STRING:  7601.24441.amd64fre.win7sp1_ldr.190418-1735
    
    SYSTEM_MANUFACTURER:  ASUS
    
    SYSTEM_PRODUCT_NAME:  All Series
    
    SYSTEM_SKU:  All
    
    SYSTEM_VERSION:  System Version
    
    BIOS_VENDOR:  American Megatrends Inc.
    
    BIOS_VERSION:  0902
    
    BIOS_DATE:  05/08/2014
    
    BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.
    
    BASEBOARD_PRODUCT:  Z97-A
    
    BASEBOARD_VERSION:  Rev 1.xx
    
    DUMP_TYPE:  2
    
    BUGCHECK_P1: 0
    
    BUGCHECK_P2: fffffa800db90028
    
    BUGCHECK_P3: bf800000
    
    BUGCHECK_P4: 124
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CPU_COUNT: 4
    
    CPU_MHZ: d4d
    
    CPU_VENDOR:  GenuineIntel
    
    CPU_FAMILY: 6
    
    CPU_MODEL: 3c
    
    CPU_STEPPING: 3
    
    CPU_MICROCODE: 6,3c,3,0 (F,M,S,R)  SIG: 19'00000000 (cache) 19'00000000 (init)
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  TrustedInstaller.exe
    
    CURRENT_IRQL:  f
    
    ANALYSIS_SESSION_HOST:  MICHAL
    
    ANALYSIS_SESSION_TIME:  05-23-2019 13:17:49.0883
    
    ANALYSIS_VERSION: 10.0.17763.132 amd64fre
    
    STACK_TEXT:  
    fffff880`009b4bb8 fffff800`02fef9ef : 00000000`00000124 00000000`00000000 fffffa80`0db90028 00000000`bf800000 : nt!KeBugCheckEx
    fffff880`009b4bc0 fffff800`02b8ed2f : 00000000`00000001 fffffa80`0d2499a0 00000000`00000000 fffffa80`0d2499f0 : hal!HalBugCheckSystem+0x1e3
    fffff880`009b4c00 fffff800`02fef6b4 : 00000000`00000728 fffffa80`0d2499a0 fffff880`009b4f90 fffff880`009b4f00 : nt!WheaReportHwError+0x26f
    fffff880`009b4c60 fffff800`02fef006 : fffffa80`0d2499a0 fffff880`009b4f90 fffffa80`0d2499a0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`009b4db0 fffff800`02feeec1 : 00000000`00000004 00000000`00000001 fffff880`009b5010 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`009b4df0 fffff800`02fe2e58 : fffff880`020198f0 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`009b4e20 fffff800`02aa07ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`009b4e50 fffff800`02aa0629 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`009b4f90 fffff880`010ba7b9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x169
    fffff880`020197f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : fltmgr!FltpGetStartingCallbackNode+0x49
    
    
    THREAD_SHA1_HASH_MOD_FUNC:  393c0921cd0787ec2d6550c770a971bcca7254ea
    
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  5f0af362812aa4cdae6fde21a673fbfd1fca2bc5
    
    THREAD_SHA1_HASH_MOD:  824014ab67f33da267d35cd670fcf5161e5b81bb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: GenuineIntel
    
    IMAGE_NAME:  GenuineIntel
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    STACK_COMMAND:  .thread ; .cxr ; kb
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
    
    PRIMARY_PROBLEM_CLASS:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
    
    TARGET_TIME:  2019-05-22T22:23:50.000Z
    
    OSBUILD:  7601
    
    OSSERVICEPACK:  1000
    
    SERVICEPACK_NUMBER: 0
    
    OS_REVISION: 0
    
    SUITE_MASK:  784
    
    PRODUCT_TYPE:  1
    
    OSPLATFORM_TYPE:  x64
    
    OSNAME:  Windows 7
    
    OSEDITION:  Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS Personal
    
    OS_LOCALE:  
    
    USER_LCID:  0
    
    OSBUILD_TIMESTAMP:  2019-04-19 04:08:54
    
    BUILDDATESTAMP_STR:  190418-1735
    
    BUILDLAB_STR:  win7sp1_ldr
    
    BUILDOSVER_STR:  6.1.7601.24441.amd64fre.win7sp1_ldr.190418-1735
    
    ANALYSIS_SESSION_ELAPSED_TIME:  560
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x124_genuineintel_processor_cache
    
    FAILURE_ID_HASH:  {270f58cb-a20a-a72d-6d81-eb8c82f01f7a}
    
    Followup:     MachineOwner
    ---------
    Checking the second parameter with the !errrec command gives this result:
    Code:
    3: kd> !errrec fffffa800db90028
    ===============================================================================
    Common Platform Error Record @ fffffa800db90028
    -------------------------------------------------------------------------------
    Record Id     : 01d510eca05ae782
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 5/22/2019 22:23:50 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800db900a8
    Section       @ fffffa800db90180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000006
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800db900f0
    Section       @ fffffa800db90240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000006
    CPU Id        : c3 06 03 00 00 08 10 06 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa800db90240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800db90138
    Section       @ fffffa800db902c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL0_WR_ERR (Proc 3 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x000000043e4a7580
      Misc.       : 0x0000000000000086
    According to Intel processor documentation, the Error field means that an error occurred while writing data (D = Data, L0 = Level 0, WR = Generic Write). Update BIOS (Z97-A BIOS & FIRMWARE | Motherboards | ASUS USA) to the newest version
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:08.
Find Us