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Windows 7: BSOD while playing Warframe, caused by driver rdpencdd.sys

4 Weeks Ago   #11
Vineet Garg

Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
 
 

Hi All,
Greets,

First of all we should try Hard Reset/Power Reset on the PC. That can bring the PC back to a normal start/normal mode start.
Hard Reset should not be mixed with Factory Reset or PC Reset!

Here it tells how to do it on a laptop with removable battery : What is a Hard Reset?

Hard Reset is a little different for a desktop depending on power supply type/options. But if one understand the concept, he can easily perform it on a desktop as well.
The objective is to shut down the system completely, deny any type of power supply and/or power backup & drain any type of residual power in any basic component of the system to give it an all fresh start.

So,

1. Eject & remove/unplug all the external media & devices ( CD/DVDs, external CD/DVD drives, Pen drives, USB devices, External Audio devices, other external devices, etc. )
2. Shut down the system completely.
3. Put the main supply button off & take the male plug out of the supply. ( If you are using any power backup, UPS, Battery,etc. switch them off & take the male plug out.)
4. Now continuously press the power button, leaving/loosing it after every 5-10 seconds, for about 1:30 minutes.
5. Put the batteries back, male plug back in the supply sockets & switch on the supply & normally start the PC.

Report how it goes.

Thanks & Regards. ...


My System SpecsSystem Spec
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4 Weeks Ago   #12
Vineet Garg

Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
 
 

Hi All,
Greets,
We can open up our arms on stop error : 0x116 on this dedicated thread :
STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Thanks & Regards. ...
My System SpecsSystem Spec
4 Weeks Ago   #13
mmurray1988

Windows 7 Professional
 
 

I did the hard reset and it powered up like normal, but still has the static, and after about 10 seconds I got a black screen followed by the Nvidia kernel error again.

What an I looking for on the other thread?
My System SpecsSystem Spec
.

4 Weeks Ago   #14
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

Just a side note

see your running a dual graphics system,
are your intel drivers upto date, wouldn't hurt to check your Bios one as well.

Roy
My System SpecsSystem Spec
4 Weeks Ago   #15
Vineet Garg

Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
 
 

So,

1.Download this driver for your NVIDIA GeForce GTX 670 Graphic card for Win 7 64.
Drivers | GeForce

2.Boot into Safe Mode & go ahead with installing this latest driver. ( if it asks for restart, let it restart normally )

3. After completing the installation , check whether all devices are showing good in the Device Manager, then restart the PC & report the status.

Thanks & Regards. ...
My System SpecsSystem Spec
4 Weeks Ago   #16
mmurray1988

Windows 7 Professional
 
 

I installed the Nvidia driver and restarted.

As soon as logging on, I got the Nvidia kernel error, and not long after my screen showed static and froze up.
My System SpecsSystem Spec
4 Weeks Ago   #17
Vineet Garg

Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi

Just a side note

see your running a dual graphics system,
are your intel drivers upto date, wouldn't hurt to check your Bios one as well.

Roy
@torchwood : Thanks for the tip Sir! ( Please take lead! )

@mmurray1988 : As pointed by sir torchwood, you have two Graphic cards & the on-board Intel Graphic Card is a 'problem device' in your system information which says 'Device Not Available' 'The drivers for this device are not installed '
As I come to know : When well configured, an on board card is meant to work while there is low graphic stress & thereby use power saving & keeps a system cool.
If Intel card is the problem, the other card will be in the function all the time, there will be excessive heat & the system will be turned off automatically.
The other thing may be that the two graphic cards are in conflict.

So,
1. Check whether the Intel HD Graphics 4000 is installed & showing well in the Device Manager ?
2. Boot into Safe Mode & Disable NVIDIA Card in the Device Manager. Then boot normally, Go into the Device Manager, Check the status of Intel & NVIDIA Card & Report how it all goes & stands ? How is the look ?
Don't do any Graphic card straining activity right now.

Thanks & Regards. ...

( EDIT : The latest BIOS Version is already installed )
My System SpecsSystem Spec
4 Weeks Ago   #18
mmurray1988

Windows 7 Professional
 
 

The status for Intel is "the device is working properly."
However, I noticed the driver is from 2012. Could that have anything to do with it?

The status of Nvidia is "the device is disabled."

The same static still shows up.
My System SpecsSystem Spec
4 Weeks Ago   #19
Vineet Garg

Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
 
 

Hi mmurray1988,
Greets,
1. So, Now that you have disabled NVIDIA Graphic Card, You are able to boot normally ? Does BSOD happen now ?
2. What you exactly mean by 'Static'. Can i have a nice snap ?
3. Apart from 'Static', How is the overall look in normal boot now ? Is it like Safe Mode Boot ?
My System SpecsSystem Spec
4 Weeks Ago   #20
mmurray1988

Windows 7 Professional
 
 

1. Yes, I was able to boot normally. I've left the PC alone for a couple hours and have come back to no error messages.
2. See attached. I call it static because the white/blue/red lines you see will move around with activity of the mouse. They are also on the boot up screen.
3. Yes, it is like safe mode with only the most basic showing.


Attached Thumbnails
BSOD while playing Warframe, caused by driver rdpencdd.sys-0.jpg  
My System SpecsSystem Spec
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 BSOD while playing Warframe, caused by driver rdpencdd.sys




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