BSOD while playing Warframe, caused by driver rdpencdd.sys

Hello

I was in the middle of playing Warframe while streaming music via YouTube when everything froze up.

I pulled up the task manager to exit out of programs individually. I could not open up any programs after closing them.

I then attempted to restart, but the computer froze up, so I manually shut it down. After attempting to restart, my first screen with the ASUS logo was filled with static boxes. When I got to the log on screen, I tried to log in, but was given a BSOD.

I restarted the computer in safe mode, and was able to log on, but still have the static on screen as I am typing this up.

Any help is appreciated. Thanks.

EDIT: When logged on normally, my screen will flicker with static and turned black, and after returning a bubble will come up mentioning Nvidia Kernel display error. I reinstalled my Nvidia, but I am still getting the same issues.

Hi All,
Greets,
@mmurray1988 : As said by MrPepka, It seems Graphic card or Driver is the issue but first of all we need to largely google the bug/error codes of the two BSOD crashes to find the way out.

On analyzing the two Minidump files ( .dmp ) of the two crashes with BlueScreenView :

(i) BLACKOUT-Sat_06_15_2019__75737_48 : Technical Information:

*** STOP: 0x00000116 (0xfffffa800fe27010, 0xfffff8800f22b630, 0x0000000000000000,
0x0000000000000002)

*** rdpencdd.sys - Address 0xfffff88004951388 base at 0xfffff880015ec000 DateStamp
0x4a5bce62

(ii) BLACKOUT-Sat_06_15_2019_221340_81 : Technical Information:

*** STOP: 0x00000116 (0xfffffa801007b010, 0xfffff88003588630, 0x0000000000000000,
0x0000000000000002)

*** VIDEOPRT.SYS - Address 0xfffff88002d63388 base at 0xfffff88001872000 DateStamp
0x5c6e1d55

Thanks & Regards. ...

MrPepka said:

The VIDEO_TDR_ ERROR bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed. (BSOD Index)
Was that what it was?

Hi,
To Both Of You :
Great finding, Thanks, Same way we have to solve the problem!

I feel WhoCrashed does a better & more friendly job than BlueScreenView
BlueScreenView was not coming out with the Bug Check String : VIDEO_TDR_ ERROR but WhoCrashed confirmed it.
Here is what WhoCrashed found in the two BSODs :

(i) BLACKOUT-Sat_06_15_2019__75737_48\061519-12308-01.dmp :

This was probably caused by the following module: nvlddmkm.sys (0xFFFFF8800F22B630)
Bugcheck code: 0x116 (0xFFFFFA800FE27010, 0xFFFFF8800F22B630, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
product: NVIDIA Windows Kernel Mode Driver, Version 359.46
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 359.46
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 359.46 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR

(ii) BLACKOUT-Sat_06_15_2019_221340_81\061519-8658-01.dmp :

This was probably caused by the following module: nvlddmkm.sys (0xFFFFF88003588630)
Bugcheck code: 0x116 (0xFFFFFA801007B010, 0xFFFFF88003588630, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
product: NVIDIA Windows Kernel Mode Driver, Version 359.46
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 359.46
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 359.46 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR

Gaming + YouTube = Wrestling with Graphic Card!

( Rest : As the resources allow )

Thanks & Regards. ...