Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD while playing Warframe, caused by driver rdpencdd.sys

15 Jun 2019   #1
mmurray1988

Windows 7 Professional
 
 
BSOD while playing Warframe, caused by driver rdpencdd.sys

Hello

I was in the middle of playing Warframe while streaming music via YouTube when everything froze up.

I pulled up the task manager to exit out of programs individually. I could not open up any programs after closing them.

I then attempted to restart, but the computer froze up, so I manually shut it down. After attempting to restart, my first screen with the ASUS logo was filled with static boxes. When I got to the log on screen, I tried to log in, but was given a BSOD.

I restarted the computer in safe mode, and was able to log on, but still have the static on screen as I am typing this up.

Any help is appreciated. Thanks.

EDIT: When logged on normally, my screen will flicker with static and turned black, and after returning a bubble will come up mentioning Nvidia Kernel display error. I reinstalled my Nvidia, but I am still getting the same issues.




Attached Files
File Type: zip BLACKOUT-Sat_06_15_2019__75737_48.zip (1.63 MB, 4 views)
My System SpecsSystem Spec
.
15 Jun 2019   #2
mmurray1988

Windows 7 Professional
 
 
Another BSOD after restarting

I received another BSOD after restarting my PC and trying to log on normally.


Attached Files
File Type: zip BLACKOUT-Sat_06_15_2019_221340_81.zip (1.65 MB, 2 views)
My System SpecsSystem Spec
15 Jun 2019   #3
MrPepka

Windows 8.1 Enterprise x64
 
 

Have you checked the graphics card on another computer to rule out its damage? Once I met with such a case and was guilty of soldered chip. Maybe you have a similar problem?
My System SpecsSystem Spec
.

15 Jun 2019   #4
mmurray1988

Windows 7 Professional
 
 

Quote   Quote: Originally Posted by MrPepka View Post
Have you checked the graphics card on another computer to rule out its damage? Once I met with such a case and was guilty of soldered chip. Maybe you have a similar problem?
No, and I don't have any other PC that would be compatible with it to test.
My System SpecsSystem Spec
16 Jun 2019   #5
Vineet Garg

Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
 
 

Hi All,
Greets,
@mmurray1988 : As said by MrPepka, It seems Graphic card or Driver is the issue but first of all we need to largely google the bug/error codes of the two BSOD crashes to find the way out.

On analyzing the two Minidump files ( .dmp ) of the two crashes with BlueScreenView :

(i) BLACKOUT-Sat_06_15_2019__75737_48 : Technical Information:

*** STOP: 0x00000116 (0xfffffa800fe27010, 0xfffff8800f22b630, 0x0000000000000000,
0x0000000000000002)

*** rdpencdd.sys - Address 0xfffff88004951388 base at 0xfffff880015ec000 DateStamp
0x4a5bce62

(ii) BLACKOUT-Sat_06_15_2019_221340_81 : Technical Information:

*** STOP: 0x00000116 (0xfffffa801007b010, 0xfffff88003588630, 0x0000000000000000,
0x0000000000000002)

*** VIDEOPRT.SYS - Address 0xfffff88002d63388 base at 0xfffff88001872000 DateStamp
0x5c6e1d55

Thanks & Regards. ...
My System SpecsSystem Spec
16 Jun 2019   #6
MrPepka

Windows 8.1 Enterprise x64
 
 

The VIDEO_TDR_ ERROR bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed. (BSOD Index)
Was that what it was?
My System SpecsSystem Spec
16 Jun 2019   #7
mmurray1988

Windows 7 Professional
 
 

Thanks for the replies.

Are you asking me a question? All I have done with the drivers is a reinstall.
My System SpecsSystem Spec
16 Jun 2019   #8
MrPepka

Windows 8.1 Enterprise x64
 
 

My previous post was directed to the user Vineet Garg
My System SpecsSystem Spec
4 Weeks Ago   #9
Vineet Garg

Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
 
 
Great!

Quote   Quote: Originally Posted by MrPepka View Post
The VIDEO_TDR_ ERROR bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed. (BSOD Index)
Was that what it was?
Hi,
To Both Of You :
Great finding, Thanks, Same way we have to solve the problem!

I feel WhoCrashed does a better & more friendly job than BlueScreenView
BlueScreenView was not coming out with the Bug Check String : VIDEO_TDR_ ERROR but WhoCrashed confirmed it.
Here is what WhoCrashed found in the two BSODs :

(i) BLACKOUT-Sat_06_15_2019__75737_48\061519-12308-01.dmp :

This was probably caused by the following module: nvlddmkm.sys (0xFFFFF8800F22B630)
Bugcheck code: 0x116 (0xFFFFFA800FE27010, 0xFFFFF8800F22B630, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
product: NVIDIA Windows Kernel Mode Driver, Version 359.46
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 359.46
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 359.46 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR

(ii) BLACKOUT-Sat_06_15_2019_221340_81\061519-8658-01.dmp :

This was probably caused by the following module: nvlddmkm.sys (0xFFFFF88003588630)
Bugcheck code: 0x116 (0xFFFFFA801007B010, 0xFFFFF88003588630, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
product: NVIDIA Windows Kernel Mode Driver, Version 359.46
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 359.46
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 359.46 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR

Gaming + YouTube = Wrestling with Graphic Card!

( Rest : As the resources allow )

Thanks & Regards. ...
My System SpecsSystem Spec
4 Weeks Ago   #10
mmurray1988

Windows 7 Professional
 
 

Where do I get the drivers from?

Side question; am I going to need to update my gpu soon?
My System SpecsSystem Spec
Reply

 BSOD while playing Warframe, caused by driver rdpencdd.sys




Thread Tools




Similar help and support threads
Thread Forum
BSOD While playing Warframe Via Steam
This happened in the middle of a session of Warframe. Here are the details of the BOSD crash: Bug check String: KMODE_EXCEPTION_NOT_HANDLED Bug Check Code: 0x0000001e Caused by Driver: ntoskrnl.exe Caused by address: ntoskrnl.exe+93970 Crash Address: NT Kernel & System
BSOD Help and Support
BSOD playing Warframe
Not sure what's happening, but it started last night. Here's the dump report (there are a bunch). Thanks for any help you can provide.
BSOD Help and Support
BSOD playing Warframe
hi i been having a BOSD on my PC for 2 days now and it only happen when i play my game warframe..i cannot remember the error code and i also tried to reinstalling it.. which didn't help. Can you guys please help me
BSOD Help and Support
BSOD while playing GW2 and Warframe.
So far I have had 3 BSODs, 1 while playing warframe, 1 while playing gw2 and 1 while opening chrome. Specs are: i5-3570k, ASrock z77 extreme 4, GTX 560 SC, Corsair Vengeance 8G, Ballistic 8G, creative X-Fi Titanium sound card, Thank your for your time
BSOD Help and Support
BSOD Playing Warframe, error 1000007e
I keep bluescreening while playing Warframe, nothing else at all, just Warframe. I have in the last 24 hours rebuilt and reinstalled EVERYTHING from the ground up, still happens. Windows automatic details: Problem signature: Problem Event Name: BlueScreen OS...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:26.
Twitter Facebook