BSOD Stop 0x000000D1 - anodlwfx.sys occurs more and more frequently

Greetings!


My wife has a Toshiba Satellite A505-S6980 running Win7 home, 64 bit with Malwarebytes as the AV.


Running several different AV "rescue disk" utilities does not disclose anything interesting.


She runs as a "standard user" requiring my assistance for anything requiring admin rights.


She primarily uses the computer to watch online Russian language videos from etvnet.com, Skype, browser searches on Yandex, and e-mail using Thunderbird. Her main browser is Firefox. I also use Chrome when I need something on a Russian web-site translated to English.


We also use Golden Frog's VyprVPN utility for access back to the U.S. for region specific access, like our Charter/Spectrum e-mail accounts and ETV's programming.


I am attaching the requested zip file.


Can you help with answers to two questions:


1. What is going on here and what can I do to fix it short of a total wipe-and-rebuild?
2. Given the data within the zip file, how can I use this data to help myself in the future?


Thanks!


Jim "JR"


Attachment: TOSHIBAHOME7-Wed_06_19_2019_120032_53.zip

MrPepka,


1. There is no D-link wireless card in my wife's Toshiba laptop.


2. The VyprVPN client is fully up to date.


3. Have you had an opportunity to look at the zip file I attached to the first posting? What anomalies did you see there?


Thanks!


Jim "JR"

MrPepka,


1. There is no D-link wireless card in my wife's Toshiba laptop.


2. The VyprVPN client is fully up to date.


3. Have you had an opportunity to look at the zip file I attached to the first posting? What anomalies did you see there?


Thanks!


Jim "JR"


P.S.
Microsoft's answer to this issue is to describe a hotfix for this issue and include a "Download Hotfix" link. True to form, the "download" link for the "hotfix" leads to a page that says "Upgrade to Windows 10!!!"

I will do that in a couple of hours.

It might be interesting to search for it in the Registry and/or delete it and see what happens.

Of course.

I forgot to mention that my definition of "delete" in this context is "rename", (for a file), or "export before delete", (for a Registry entry). This is a lesson I learned a long time ago - by balling up a system beyond all recognition!

I'll get you that file as soon as I get back to that system.

Here's what might be an interesting data-point / clue.
Viz.:
Solved - BSOD Driver IRQL not less equal athw8x.sys (Windows 8.1) | Windows 8 Help Forums

This article mentions that it might be used by that system's Atheros wireless card.

Just recently I saw the error occur while closing my wife's VPN tunnel while Skype was connected. Skype showed "connecting" for a couple of minutes and then the system blue-screened on me.

Which leads to another question:
What programs/processes should be active when I generate the report?

Thanks hugely for your patience and help!

Jim "JR"