Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD happening quite often, apparently caused by pci.sys

07 Jul 2019   #1
libjet

Windows 7 Professional x64
 
 
BSOD happening quite often, apparently caused by pci.sys

I recently installed Windows 7 after discovering that I could, in fact, run it on a Ryzen CPU.
Unfortunately every so often (every hour or so) I get greeted with a big blue screen saying something along the lines of DRIVER_IRQL_NOT_LESS_OR_EQUAL followed by pci.sys
I modified the Windows 7 installation files with DISM to get USB3 to work, but even with different drivers the same error occurs so I believe the modification might be unrelated, although still a big suspicion to me.
Log files generated by "dm log collector" attached below.




Attached Files
File Type: zip RYZEN-PC-08_07_2019__21030_09.zip (69.7 KB, 1 views)
My System SpecsSystem Spec
.
07 Jul 2019   #2
libjet

Windows 7 Professional x64
 
 

I think the dm log may be corrupt, so here's a new one made right before another BSOD.


Attached Files
File Type: zip RYZEN-PC-08_07_2019__34200_10.zip (497.5 KB, 2 views)
My System SpecsSystem Spec
08 Jul 2019   #3
MrPepka

Windows 8.1 Enterprise x64
 
 

Run msconfig, select "Boot" page, select "Advanced options", and check "Debug". Accept changes and reboot computer. Later send full memory dump (MEMORY.DMP in C:\Windows) Of course, leave the Driver Verifier turned on
My System SpecsSystem Spec
.

08 Jul 2019   #4
libjet

Windows 7 Professional x64
 
 

Sorry for the delay, here's the memory.dmp. I did turn on Driver Verifier but later turned it off because it brought my PC to a crawl, so if I were to turn it on again how long should I leave it on for? Should I just use standard settings? Thank you.
My System SpecsSystem Spec
09 Jul 2019   #5
MrPepka

Windows 8.1 Enterprise x64
 
 

Turn it on again, with the same default settings for third-party drivers. So as you set it up before
My System SpecsSystem Spec
09 Jul 2019   #6
libjet

Windows 7 Professional x64
 
 

I think I know now why my system was so slow... and it's because it was verifying every driver on my PC, so now it's only checking non-Microsoft drivers except for pci.sys and ntoskrnl.exe, (just in case) which makes it run a lot faster. As for the BSODs, a few more have occurred so I've made a new log file. I also found an unknown device in device manager (AMD USB3 Root Hub) and managed to fix it with a driver file from MSI for my motherboard. Thanks for replying.


Attached Files
File Type: zip RYZEN-PC-10_07_2019__05213_62.zip (892.2 KB, 1 views)
My System SpecsSystem Spec
10 Jul 2019   #7
MrPepka

Windows 8.1 Enterprise x64
 
 

The problematic driver is kprocesshacker.sys. What is visible from the name is the driver from the Process Hacker 2 program. This program has obtained EOL (End of Life) support status, so it is no longer developed and for this reason I recommend uninstalling it and switching to some alternative
My System SpecsSystem Spec
.
10 Jul 2019   #8
libjet

Windows 7 Professional x64
 
 

Thanks, I did notice that whenever I opened Process Hacker as an Administrator it always produced a BSOD, but the error code was 0xC4 instead of the usual 0xD1 BSOD. I also remember getting the BSOD before installing Process Hacker, but I'll see if this fixes it though.

EDIT: After uninstalling Process Hacker 2, the original (0xD1) BSOD is still occurring.
My System SpecsSystem Spec
10 Jul 2019   #9
libjet

Windows 7 Professional x64
 
 

(ignore)
My System SpecsSystem Spec
10 Jul 2019   #10
MrPepka

Windows 8.1 Enterprise x64
 
 

Have you tested RAM modules with memtest86?
My System SpecsSystem Spec
Reply

 BSOD happening quite often, apparently caused by pci.sys




Thread Tools




Similar help and support threads
Thread Forum
BSOD happening on a daily basis unexpectedly! Caused by ks.sys driver.
Hi, When I go on my PC, every 10 minutes I get the BSOD and it says its caused by ks.sys. It happens randomly and not necessarily when completing intense tasks. Please help as its starting to come annoying as it is happening more than once daily. I have attached the zip file with required...
BSOD Help and Support
BSOD apparently caused by ntoskrnl.exe
I am assisting a friend with his computer. He states that he will be using the computer and all is well, then he will get up to go do something, i.e. put his daughter to bed, eat dinner etc. On returning to the computer he finds it off and a message saying there was an error. He didn't give me too...
BSOD Help and Support
BAD_POOL_HEADER 0x19 apparently caused by win32k.sys and ntkrnlpa.exe
Hello, guys. I'd gladly introduce myself but I can do that later, currently i'm being plagued by BSOD-s every time i start up my computer normally( Safe mode works fine but it too can crash, Clean boots are fails.). It doesn't take much time for it to go do a certain scrambled look for a few...
BSOD Help and Support
WHEA_UNCORRECTABLE_ERROR caused by Ntoskrnl.exe apparently
I have constant Blue Screens or system crashes. On Blue screen viewer it says WHEA_UNCORRECTABLE_ERROR was caused by caused by Ntoskrnl.exe and WhoCrashed says On Tue 4/26/2011 3:45:46 PM your computer crashed This was likely caused by the following module: hardware Bugcheck code:...
BSOD Help and Support
BSOD caused by file watchdog.sys (apparently..)
Hello, I'm running Windows 7 64 bit on a fresh new system with no re-installment of OS. I've been having a BSOD and would be really glad if u could help me out... Attached is my file collection app zip, I didn't attach the perfmon log because my OS is not in English and therefore the log...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:33.
Twitter Facebook