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Windows 7: BSOD randomly, happens when I opened Twitch Stream

09 Aug 2019   #1
raisintoast

Windows 7 Ultimate x64
 
 
BSOD randomly, happens when I opened Twitch Stream

I get a BSOD randomly. Sometimes daily, sometimes not for a week or so. It happens most often when streaming media (YouTube, Twitch) and sometimes when gaming, but not very often. (I don't game all that much, and usually just LoL or WoW).


Attaching the zip file with all the information.


Thank you




Attached Files
File Type: zip KEVIN-PC-Fri_08_09_2019_215119_68.zip (1.50 MB, 3 views)
My System SpecsSystem Spec
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10 Aug 2019   #2
axe0

Windows 10 Pro
 
 

I would like to have a look at the health of the drives, please follow the below instructions in the order it is provided.


1. Please go to Download – Crystal Dew World and click the blue zip button which will download a portable version of CrystalDiskInfo. Extract the zip file and run diskinfo64.exe which will ask for administrator rights, please allow it.
CrystalDiskInfo uses 3 colors for indication
  • Blue = good
  • Yellow = warning
  • Red = bad

A little below the menu you'll see drives with each a circle with a color, if any of these is NOT blue please click it.
Before making a screenshot, please do the following
- Go to function > Advanced feature > raw values, change it to 10 [DEC]
- Make sure all attributes are clearly visible
Make a screenshot of CrystalDiskInfo and post this screenshot in your next post.


2. Please run chkdsk on your WDC drive.
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
After chkdsk is finished, upload the chkdsk log
Check Disk (chkdsk) - Read Event Viewer Log

Code:
2019-08-03T11:39:25.307		The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
2019-08-03T11:39:24.964		The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
2019-08-03T11:39:24.964		The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
2019-08-03T11:39:24.964		The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
2019-08-03T11:39:24.964		The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
2019-08-03T11:39:24.964		The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
2019-08-03T11:39:03.576		The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
2019-07-31T16:10:25.596		The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
2019-07-31T16:10:25.268		The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
2019-07-31T16:10:25.268		The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
2019-07-31T16:10:25.268		The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
2019-07-31T16:10:25.268		The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
2019-07-31T16:10:18.592		The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
My System SpecsSystem Spec
10 Aug 2019   #3
raisintoast

Windows 7 Ultimate x64
 
 

Here is the requested information:



BSOD randomly, happens when I opened Twitch Stream-cdi_disk1.jpg

BSOD randomly, happens when I opened Twitch Stream-cdi_disk2.jpg

CHKDSKResults.txt


These Chkdsk Results are from last night right when I posted this thread after having a BSOD, the system automatically ran it. When I when to run it this morning, it said "Volume is Clean"



Thanks


My System SpecsSystem Spec
.

10 Aug 2019   #4
MrPepka

Windows 8.1 Enterprise x64
 
 

The disks look OK, you can look for firmware updates for them (support-ssd-mx100 | United States). What is your motherboard model because I can't read it in the logs?
My System SpecsSystem Spec
10 Aug 2019   #5
raisintoast

Windows 7 Ultimate x64
 
 

Motherboard
Manufacturer ASUSTeK COMPUTER INC.
Model Z97-A (SOCKET 1150)
Version Rev 1.xx
Chipset Vendor Intel
Chipset Model Haswell
Chipset Revision 06
Southbridge Vendor Intel
Southbridge Model Z97
Southbridge Revision 00
System Temperature 28 C
BIOS
Brand American Megatrends Inc.
Version 2012
Date 9/30/2014
Voltage
+5V 5.040 V
+3.3V 3.360 V
+12V 11.904 V
VIN3 0.832 V
VIN4 0.784 V
VCORE 1.824 V
PCI Data
Slot PCI-E
Slot Type PCI-E
Slot Usage Available
Data lanes x1
Slot Designation PCIEX1_1
Characteristics 3.3V, Shared, PME
Slot Number 0
Slot PCI-E
Slot Type PCI-E
Slot Usage In Use
Data lanes x16
Slot Designation PCIEX16_1
Characteristics 3.3V, Shared, PME
Slot Number 1
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI1
Characteristics 3.3V, Shared, PME
Slot Number 2
Slot PCI-E
Slot Type PCI-E
Slot Usage Available
Data lanes x1
Slot Designation PCIEX1_2
Characteristics 3.3V, Shared, PME
Slot Number 3
Slot PCI-E
Slot Type PCI-E
Slot Usage Available
Data lanes x16
Slot Designation PCIEX16_2
Characteristics 3.3V, Shared, PME
Slot Number 4
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI2
Characteristics 3.3V, Shared, PME
Slot Number 5
Slot PCI-E
Slot Type PCI-E
Slot Usage Available
Data lanes x16
Slot Designation PCIEX16_3
Characteristics 3.3V, Shared, PME
Slot Number 6
My System SpecsSystem Spec
10 Aug 2019   #6
MrPepka

Windows 8.1 Enterprise x64
 
 

In that case, also update the BIOS (https://dlcdnets.asus.com/pub/ASUS/m...-ASUS-2801.zip or https://dlcdnets.asus.com/pub/ASUS/m...-ASUS-3503.zip)
The first one is the stable version and the second is the beta version. The choice is yours
My System SpecsSystem Spec
10 Aug 2019   #7
raisintoast

Windows 7 Ultimate x64
 
 

Okay, BIOS is now updated. Anything else I should do? Or just wait for it to happen again and then report back?
My System SpecsSystem Spec
.
10 Aug 2019   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

away from the BSOD

according to the events/services logs its showing some funnies.

Both Firewalls are running.
WU is picking up 3 drivers to update
Remnants of KMS, which are failing


and is Netframework upto date



Roy
My System SpecsSystem Spec
10 Aug 2019   #9
raisintoast

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by torchwood View Post
away from the BSOD

according to the events/services logs its showing some funnies.

Both Firewalls are running.
WU is picking up 3 drivers to update
Remnants of KMS, which are failing


and is Netframework upto date



Roy



Can you break this down a bit for me? I only have Avast Premier, when I go into Control Panel, Windows Defender is Off, as is Windows Firewall. It says: "These settings are being managed by vendor application Avast Premier"


Should I update the drivers through windows update? They are all listed as optional, so I didn't think they were needed.



What is KMS?
My System SpecsSystem Spec
10 Aug 2019   #10
raisintoast

Windows 7 Ultimate x64
 
 

Sorry for the double post, but I went ahead and updated everything through windows update and now my computer is acting a bit strange on boot.


Once I get to my desktop my internet now freezes and takes like 2-3 full minutes to "load", I use wired connection and the network icon in the tray gets stuck with the blue loading circle over it. Also the Intel Turbo Boost Technology Monitor 2.6 used to be the 1st thing to load on my desktop and now also freezes with the internet and they both make my whole computer not work for a full 2-3 minutes after I login and get to my desktop. This was never the case before. The Monitor used to pop up first and then the internet would be ready instantly.
My System SpecsSystem Spec
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 BSOD randomly, happens when I opened Twitch Stream




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