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Windows 7: BSOD after exiting sleep mode

26 Nov 2009   #1
Destroyer1990

Windows 7
 
 
BSOD after exiting sleep mode

I just got Windows 7 a couple days ago, and whenever I exit sleep mode, my display driver fails and my computer enters the BSOD. I didn't think TOO much of it at first (having to do with exiting sleep mode), because I had this error before in Vista, though it would just happen randomly (once or twice a week) and was due to my second monitor. However, now this error occurs when I don't have an extra monitor plugged into my laptop. I am currently using Windows 7 Professional, 64 bit.
I'd upload a mini-dump file, but my mini dump folder is empty.


My System SpecsSystem Spec
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26 Nov 2009   #2
torrentg

7600.20510 x86
 
 

Hi.

Update bios, chipset drivers to latest. Update all drivers for everything.
My System SpecsSystem Spec
26 Nov 2009   #3
usasma
Microsoft MVP

 
 

There are issues with sleep in some Vista and Windows 7 systems. We'll need the memory dump files in order to see if this is one of those cases. Please zip up the contents of C:\Windows\Minidump, then upload/attach the .zip file with your next post.

If it won't allow you to do it, or if there's no files there - please post back and we'll work it in a different way.
My System SpecsSystem Spec
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27 Nov 2009   #4
Destroyer1990

Windows 7
 
 

I don't know how to check to see if my BIOS chips are up to date, but everything I DO know how to check for is fully updated, and they were updated automatically when I did a clean install of W7.

I haven't gone to sleep mode since I've posted, so my minidump file is still empty.
My System SpecsSystem Spec
27 Nov 2009   #5
torrentg

7600.20510 x86
 
 

Quote   Quote: Originally Posted by Destroyer1990 View Post
I don't know how to check to see if my BIOS chips are up to date.
You can use the mainboard tab of CPU-Z to learn which motherboard you have. Then visit the manufacturer's website.
My System SpecsSystem Spec
27 Nov 2009   #6
usasma
Microsoft MVP

 
 

Please make the system sleep and let it crash. Then you can submit the minidump file.
FWIW - I have an Asus P6T Deluxe mobo - and it crashes every time that I try to put it to sleep.
It did it with the beta of Win7, then with the RC, and now with the RTM.
Microsoft (I was a Connect participant in the beta evaluation) says it's due to the drivers for my RAID card - but I've worked with the RAID card folks also, and they don't think that it's the problem.
It's easier for me not to use sleep than it is to dig through my own BSOD's.

Good luck!
My System SpecsSystem Spec
23 Dec 2009   #7
Destroyer1990

Windows 7
 
 

So I had been using the sleep function (not frequently) and there were no BSOD's until last night. A file did appear in the minidump folder, but it's not allowing me to put it into a .zip or .rar file. It's saying "Access Denied."
My System SpecsSystem Spec
23 Dec 2009   #8
Tews

64-bit Windows 8.1 Pro
 
 

Please refer HERE for just released hotfixes for your issues..
My System SpecsSystem Spec
23 Dec 2009   #9
usasma
Microsoft MVP

 
 

Try copying/dragging the file to your Desktop - the ZIP it from there.
My System SpecsSystem Spec
24 Dec 2009   #10
Destroyer1990

Windows 7
 
 

Tried that, didn't work.
My System SpecsSystem Spec
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 BSOD after exiting sleep mode




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