Computer hangs up for 1-2 minutes randomly, then continues as normal

Hi Paul, been there, done that.

At least I was told to do a repair install. I REALLY don't want to do this as I ABSOLUTELY CAN'T risk losing any data or installed programs. I know that is the reason the Rollups won't install, but I don't care. As I have said many times, everything else works fine, all Windows functions are normal except for the installation of those few updates.

This problem with freezing is brand new, only in the last couple of months. The missing MUM files have been like that for almost two years now without any visible affect.

I was hoping someone could address only the freezing problem and ignore the update issues. That's why I didn't post this in the BSOD section in the first place, I knew you guys would focus on the missing MUM file issues instead of the real problem.

What I wanted was just a way to find out what is causing this freezing issue, pretend all the other problems don't exist. I know they are completely unrelated.

Thanks for the help. I'll just have to live with it.

The risk of not having all your data baked up is bigger than doing a repair install.

RolandJS said:

"The computer will completely freeze, does not respond to keyboard, mouse cursor locks up, no response whatsoever. This will last somewhere between 1 and 2 minutes, then everything will return to normal. Happens a few times a day."
Returning to Day One. I have the same situation, my laptops will go on hold, almost as long as yours, from time to time, seemingly at random. Now, I have been questioning my alligators in the moat -- security and monitoring utilities running in the background. Since protecting the castle is important, I've been wondering if it is necessary for both of us to tame the gators and lessen the hold times. When you posted, were you maybe thinking along those lines as well?

Hi Roland:

Yes, it is possible, although none of the malware monitoring stuff has changed in the last few years, let alone months. However, it could have been an update to one of those... This problem is very recent, and the system has been stable and idiosyncrasy free up to recently. (with the exception of the update issue)

I was thinking since the CPU and Hard drive activity is normal during these events, it is something in the Windows Services that is the culprit. I have been looking for something similar to Performance Monitor that monitors service activity to confirm the hypothesis.

Megahertz07 said:

The risk of not having all your data baked up is bigger than doing a repair install.

I have my data "baked" up.

Paul Black said:

Hi 1metalguru,



Before you do anything like a clean install or Repair Install, you should ALWAYS backup ALL your important files and folders as well as creating a System Image. This way, if things go wrong, you will be able to restore your OS back to the exact same state that it was when the system image was made in a very short time. There are two imaging programs which are very popular among members here, the first is AOMEI Backupper Standard [FREE], and the second is Macrium Reflect [FREE].

A repair install differs from a clean install in the fact that it ONLY replaces the corrupted OS with a new fresh copy. This means that ALL your User Accounts, Folders, Files, Documents, Pictures, Music, Videos, Data Files, Icons, and any installed programs are left intact. It does however, delete ALL the Window updates, and could possibly affect, sounds, services, visual effect settings and device drivers by re-setting them to default [unusual though]. You cannot do a repair install at boot, in Safe Mode, using a system repair disk, or using an integrated Windows update disk. Basically, this process can ONLY be performed from within the LIVE OS.

I hope this helps!

Hi Paul

Instructions for a repair install?

Thanks.