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Windows 7: Failed driver update now can't boot Windows 7 on NVME SSD (0x0000007B)

1 Week Ago   #1
abolibibelot

Windows 7 Pro x64
 
 
Failed driver update now can't boot Windows 7 on NVME SSD (0x0000007B)

Hi,

I run Windows 7 on a Samsung 950 Pro NVME SSD, on a machine based on an Intel i6700K CPU and Asus Maximus Hero VIII motherboard, with no discrete graphic card (integrated GPU).
Yesterday, I attempted to update graphic and storage drivers, in an effort to solve a long running issue of frequent BSOD failures, but it only made the situation way worse, as I got a dreaded BSOD at the next startup, with an error code 0x0000007B (1), which seems to mean that the system can no longer properly access the boot device. First, how can it even start at all (I can see the regular Windows logo) if the very device where the system is located can't be accessed ?
My mistake may have been to run the Samsung NVME driver update while the system was requesting a reboot to finalize the update of the Intel graphic and storage drivers -- the Samsung installer issued an error warning, saying that it could not delete the current drivers or something similar, I should have made a screenshot.
I tried... many things, and everything failed.
- Running the boot repair protocol at the next startup, then loading the "pure" NVME drivers (2) from a DVD (a USB drive could not be loaded in that environment), it did see the Windows install, and pretended to fix something, but at the next startup nothing had changed.
- From the same environment, I tried recovering the system from the only restore point available, seemingly made right before the Intel drivers update, didn't solve the problem either.
- I tried booting from a Lubuntu live USB drive, even that didn't work, I tried various BIOS/UEFI settings, to no avail. What I wanted to do : since I still have my former SATA SSD, on which that Windows install was originally made (and I remember having a similar issue when trying to boot from the NVME SSD until I installed the NVME driver on the SATA SSD before cloning to the NVME SSD), I figured that I could clone the Windows partition from the NVME SSD to the SATA SSD, in the hope that it would boot correctly from there, then fix the driver issues, then clone back to the NVME SSD.
- I also tried booting from the SATA SSD, and copying the older Samsung NVME driver files in the "System32\drivers" directory from the SATA SSD to the NVME SSD, which didn't work either.

So, it's been two days wasted on trying to solve this nightmare, and I'm at a loss here. What more can I do in such a situation, that is proven to work ?

Thanks in advance.

EDIT : Safe Boot is not available anywhere on the NVME SSD (although it would probably not help in that situation), but it did appear when I booted from the SATA SSD.


(1) The complete error code :
*** STOP: 0x0000007B (0xFFFFF880009A97E8, 0xFFFFFFFFC0000034, 0x000000000000000, 0x0000000000000000)
(2) The individual files extracted from the installer, downloaded from there :
Forum - Recommended AHCI/RAID and NVMe Drivers


My System SpecsSystem Spec
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1 Week Ago   #2
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi abolibibelot,

Welcome to SevenForums!

This might be of use Update your Win 7 installation media.
My System SpecsSystem Spec
1 Week Ago   #3
abolibibelot

Windows 7 Pro x64
 
 

@Paul Black
Thanks for this quick reply, but I fail to see how it relates with my problem.
My System SpecsSystem Spec
.

1 Week Ago   #4
abolibibelot

Windows 7 Pro x64
 
 

Well, is there some additional information I should provide ? _
My System SpecsSystem Spec
1 Week Ago   #5
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

You can try this boot media. It contains dism++ ( shortcut on the desktop) which can be used to install/uninstall drivers/packages by pointing it at the sick OS.

It has lots of other tools for making images/cloning/partitioning, etc.

17514x64v15.iso

You need to extract the 17514x64v15.iso to usb stick - usb7ice can do that simply
Usb7ice.zip


My System SpecsSystem Spec
1 Week Ago   #6
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

It will find any installed os and list them at the top. Click on the os you want to work on to highlight it in blue.

Then click Open Session

Then click Drivers in the left pane

Failed driver update now can't boot Windows 7 on NVME SSD (0x0000007B)-dism-1.jpg


Failed driver update now can't boot Windows 7 on NVME SSD (0x0000007B)-dism-2.jpg


My System SpecsSystem Spec
1 Week Ago   #7
abolibibelot

Windows 7 Pro x64
 
 

@ SIW2
Thanks for this elaborate reply. I had already found that ISO image (after reading this thread) and transferred it with Rufus to a 2GB SD card connected through a USB reader (it's all I have available right now and it should act just like a USB Flash drive) : it works, but I can't find DISM++, on the desktop I only see dism10a.wcs (and NT6Repair4.wcs, Hotswap!, EasyBCD). I can't find it either in the listed "Programs". There is a "DISM" directory at the root of X: and a dism.exe file inside but it's apparently a CLI only version. I downloaded both 17514x64v14.iso and 17514x64v15.iso but I'm sure that I chose v15 in Rufus, the window is still opened ; the "volume name" is "GSP1RMCULXFRER_EN_DVD". Then from the live session, in "System", it is called "minint-13o5gao". I'll try again with Usb7ice, but I don't see how the outcome could be different. Or is there something else I missed ?
My System SpecsSystem Spec
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1 Week Ago   #8
abolibibelot

Windows 7 Pro x64
 
 

But, assuming that I end up making this work as intended, what should I do precisely ? Remove the NVME driver and reinstall it ? Isn't that what I did already, by copying the secnvme.sys and secnvmeF.sys files from the older install to the newer one ? Or is there something else to fix, in the registry or elsewhere ?
I just noticed something weird : although I'm positive that I did replace the newer .sys files (date = 09/27/2019) by the older ones (date = 02/13/2018) in the "System32" directory on the NVME drive, I can see now, looking for those files from within the 17514x64v15.iso live session (doesn't it have a regular name by the way ?), that the date is 09/27/2019, meaning that they were reverted at some point during my subsequent startup attempts. How is this possible ? In the "LastGood" directory those files are dated 02/13/2018, as expected, so it can't come from there (I found that directory by making a thorough search for "secnvme" on the whole partition). By the way, what is the purpose of that "LastGood" directory ? Couldn't I simply restore everything that's in there ? (It seems to contain the former Intel drivers as well.) How can this be done reliably ?
My System SpecsSystem Spec
1 Week Ago   #9
abolibibelot

Windows 7 Pro x64
 
 

So I tried with Usb7ice, then I tried v14 instead of v15 -- same result, I still can't find DISM++ anywhere within the live session, even though it's there on the SD card, in the "Uprograms" directory. That doesn't make any sense... or does it somehow ? Could it be related to some BIOS/UEFI setting ? How can I get this to work as intended ?
My System SpecsSystem Spec
1 Week Ago   #10
abolibibelot

Windows 7 Pro x64
 
 

So I tried putting the ISO to a DVD-RW : this time four extra shortcuts appeared on the desktop (I have no idea why they weren't there before when booting from the SD/USB device), including Dism++, but if I double-click on it nothing happens. If I right-click and left click on "Open file location" I get an error message saying that "Windows cannot find the target". I checked the shortcut's properties, it points to "Y:\Uprograms\Dism++", so I opened that location : the Dism++.exe file is there so I don't understand why the shortcut fails to open it. Then if I launch Dism++ there's another warning : "Temporary directory space less than 5GB, Dism++ may not work properly". What am I supposed to do now ?! At this point I feel like rolling on the floor screaming like a maniac which I might very well become by the end of the day if I keep enduring this ordeal... _
My System SpecsSystem Spec
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 Failed driver update now can't boot Windows 7 on NVME SSD (0x0000007B)




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