BSOD playing PUBG Lite and Battlefield 4, error 0x000000d1

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  1. Posts : 9
    Windows 7 Ultimate x64
       #1

    BSOD playing PUBG Lite and Battlefield 4, error 0x000000d1


    Hello,

    When I play PUBG Lite and Battlefield 4, the computer gives blue screen and sometimes a red screen error and restart. When I look away with scope in the PUBG Lite, these errors occur when building long-distance terrains.

    And sometimes there are instant breaks in the my internet connection. But, there is no problem with the modem or Internet connection.

    My solution attempt: I completely uninstalled the display driver in safe mode with DDU. Then I re-installed the display driver and directx. But nothing changed. The same error came again.

    My System Specs: OS Windows 7 Pro 64 bit, SP 1

    MOBO Gigabyte GA-G31M-ES2L (Rev. 1.1)

    CPU Intel Core 2 Quad Q8300 @ 2.50 GHz

    RAM 4.00 GB Dual-Channel DDR2 @ 2x 2GB Elixir DDR2-800 PC2-6400U, 800MHz,

    Graphics 2048 MB NVIDIA GTX 660 Ti AMP! (ZOTAC)



    My log information file is here:
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hi.

    According to my analysis, it seems as though the NVIDIA driver is the issue.
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    GetUlongPtrFromAddress: unable to read from fffff800032ff300
    
    3: kd> .trap fffff880`009cc040
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8003b5a06c
    rdx=0000000000000020 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800f162b6e rsp=fffff880009cc1d0 rbp=fffffa800562e5a0
     r8=fffff880009cc1b8  r9=fffff880009cc090 r10=0000000000000000
    r11=fffff880009cc070 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    nvlddmkm+0x12bb6e:
    fffff880`0f162b6e 488908          mov     qword ptr [rax],rcx ds:00000000`00000000=????????????????
    Did you have this issue before upgrading drivers? Try running FurMark to stress test your GPU.
      My Computer


  3. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Laith said:
    Hi.

    Did you have this issue before upgrading drivers?
    Yes, I upgraded the drivers to solve the problem. But there was no change.

    Laith said:
    Try running FurMark to stress test your GPU.
    I did the test with Furmark. But I couldn't find a log file for the GPU Test result. I took a screenshot.

      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #4

    Run DDU and install the latest recommended NVIDIA driver.
      My Computer


  5. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #5

    Hi

    another factor could be the lack of RAM, 4GB is just enough to keep your system in a stable condition, certainly not enough for a gaming rig or high intencity use.


    Roy
      My Computer


  6. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Laith said:
    Run DDU and install the latest recommended NVIDIA driver.
    I did it again when you wrote it. For now, no problem occurred tonight.

    torchwood said:
    Hi

    another factor could be the lack of RAM, 4GB is just enough to keep your system in a stable condition, certainly not enough for a gaming rig or high intencity use.


    Roy

    And, I noticed something. The computer won't turn on when I was relocated the Rams on the moherboard slots. (Rams are on the same channels slots)
      My Computer


  7. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #7

    @Laith @torchwood There was no problem yesterday and today. The problem seems to have been solved. Thank you for your help.
      My Computer


  8. Posts : 2,781
    Windows 10 Pro x64
       #8

    StANDby007 said:
    @Laith @torchwood There was no problem yesterday and today. The problem seems to have been solved. Thank you for your help.
    Good to hear!
      My Computer


  9. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Laith said:
    Good to hear!
    I thought the problem was solved, but now the computer again showed the same error in the form of red screen. I looked with the bluescreenview app. There the dmp file is still showing the same BSOD error. So I didn't upload the file here again.

    I think the problem is hardware. As torchwood mentioned, it could be due to RAMs.
      My Computer


  10. Posts : 2,781
    Windows 10 Pro x64
       #10

    StANDby007 said:
    I thought the problem was solved, but now the computer again showed the same error in the form of red screen. I looked with the bluescreenview app. There the dmp file is still showing the same BSOD error. So I didn't upload the file here again.

    I think the problem is hardware. As torchwood mentioned, it could be due to RAMs.
    With red screen, I assume you mean a BSOD that's red?
      My Computer


 
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